17 Career Opportunities at The Mall Athens — Retail and Service Jobs in Athens, Greece
Job Key Information
Company Name: The Mall Athens
Location: Athens, Greece
Available Positions: 17
Contract Type: Full-Time and Part-Time; shift-based scheduling including weekends and public holidays
Academic Requirement: University degree not required for most positions; practical skills and commitment are prioritised
Application Email: recruitment@algeemi.com
Introduction: Build Your Career at The Mall Athens
Athens, the ancient capital of Greece and one of Europe's most vibrant and historically significant cities, is home to one of the country's most celebrated retail and entertainment destinations: The Mall Athens. As this landmark shopping centre continues to grow and evolve, it is actively seeking motivated and dedicated professionals across seventeen distinct roles spanning retail, food and beverage, logistics, security, maintenance, and customer service. Vora Solvo is proud to present these seventeen career opportunities to qualified candidates who are ready to contribute their skills and enthusiasm to one of Greece's most dynamic and visitor-focused working environments.
Whether you are an experienced retail professional, a skilled technician, a hospitality specialist, or a motivated individual seeking to build your first career in a supportive and fast-paced environment, The Mall Athens offers a genuine pathway to professional development, competitive compensation, and the unparalleled experience of working at the heart of Athens's retail and leisure scene.
About the Employer: The Mall Athens
The Mall Athens is one of Greece's most prominent and visited shopping and entertainment centres, located in the Maroussi district of Athens with excellent access via the Athens Metro and major road networks. Since its opening, The Mall Athens has established itself as a premier destination for shoppers, families, and visitors from across Greece and beyond, offering a comprehensive mix of international and local retail brands, a diverse range of dining and café options, entertainment facilities, and a consistently high standard of visitor experience.
The Mall Athens attracts thousands of visitors daily and operates across a broad range of departments and service areas, each of which depends on a professional, committed, and well-trained team to deliver the exceptional standards that the centre's visitors expect. The management team at The Mall Athens is deeply committed to the development of its workforce, offering structured training programmes, flexible scheduling options, and a working environment that values diversity, teamwork, and individual contribution. The centre's philosophy is built on the conviction that the quality of its team is the foundation of its success, and every role — from retail sales to logistics to maintenance — is considered an essential part of that foundation.
Working and Living in Athens, Greece
Athens is a full member of the European Union and the Schengen Area, offering EU nationals the right to live and work freely within Greece, and providing a clear and well-regulated pathway for non-EU nationals seeking legal employment. The Greek Labour Code provides comprehensive protections for all workers, including rights to fair wages, regulated working hours, paid annual leave, social insurance through EFKA, and access to the national healthcare system. The minimum wage in Greece is set by national legislation and is reviewed periodically to reflect economic conditions.
Athens offers a quality of life that combines the energy and opportunity of a major European capital with the warmth, culture, and Mediterranean lifestyle that Greece is celebrated for worldwide. The city boasts an outstanding public transport network, a rich cultural and social scene, excellent healthcare and educational facilities, and a cost of living that remains competitive compared to many other Western European capitals. For professionals relocating to Athens from abroad, the city's large international community, widespread use of English in professional and commercial settings, and the welcoming nature of Greek society make the transition to life in Athens a rewarding and enriching experience.
General Requirements for All Positions
All candidates must be at least 18 years of age in compliance with Greek labour law, and must hold valid legal status authorising residence and employment in Greece. The ability to communicate in Greek at a basic level for client-facing interactions is required, and proficiency in English is considered an advantage, particularly for roles involving contact with international visitors and tourists. All team members must demonstrate a genuine ability to work effectively within a team, a consistent commitment to punctuality and adherence to the Mall's working hours and internal regulations, and a proactive, cooperative, and service-oriented attitude. Flexibility to work in a shift-based system including weekends and public holidays is required for all positions. Some roles involving physical tasks such as loading, unloading, and cleaning require a good level of physical fitness appropriate to the demands of the position.
Position 1: Retail Sales Associate
The Retail Sales Associate is the primary point of contact between The Mall Athens's retail tenants and their customers, responsible for delivering an outstanding shopping experience, driving sales performance, and maintaining the highest standards of product presentation and customer engagement on the shop floor.
Key Responsibilities
Customer Engagement and Sales Support
The Retail Sales Associate greets customers warmly and professionally, assists them in locating products, provides accurate and helpful product information, and applies effective sales techniques to support purchasing decisions and drive revenue for the assigned retail outlet. A genuine enthusiasm for customer interaction, a polished personal presentation, and a commitment to delivering a consistently positive shopping experience are essential qualities for this role.
Product Display and Stock Replenishment
The Retail Sales Associate maintains the visual merchandising standards of the assigned retail area, ensures that all products are correctly displayed, priced, and labelled, replenishes stock from the back-of-house storage area as required, and reports any stock shortages or display issues to the store supervisor promptly.
Position 2: Cashier
The Cashier is responsible for processing all customer transactions accurately and efficiently, providing a professional and courteous checkout experience, and maintaining the integrity of the point-of-sale system and cash management procedures at the assigned retail outlet.
Key Responsibilities
Transaction Processing and Payment Handling
The Cashier processes all customer purchases accurately using the point-of-sale system, handles cash, card, and digital payment methods in strict accordance with the outlet's cash management procedures, issues receipts and manages returns and exchanges in compliance with the outlet's policies, and maintains the cash register area in a clean and organised state at all times. Accuracy, speed, and a consistently courteous manner with customers are essential requirements for this role.
Inventory Monitoring and End-of-Shift Reconciliation
The Cashier monitors stock levels of high-turnover items at the checkout area and alerts the store supervisor when replenishment is required, completes end-of-shift cash reconciliation accurately and submits the required reports to the store manager, and reports any discrepancies, suspicious transactions, or technical issues with the point-of-sale system immediately.
Position 3: Customer Service Officer
The Customer Service Officer serves as the central point of contact for all visitor enquiries, complaints, and assistance requests at The Mall Athens, responsible for delivering a professional, welcoming, and solution-oriented service that enhances the overall visitor experience.
Key Responsibilities
Visitor Assistance and Enquiry Handling
The Customer Service Officer responds to all visitor enquiries — whether submitted in person, by telephone, or through digital channels — promptly, accurately, and professionally, provides clear and helpful information about the Mall's layout, tenants, services, promotions, and facilities, and assists visitors with special needs, lost property, and any other service requirements in a manner that reflects the Mall's commitment to outstanding visitor experience.
Complaint Resolution and Visitor Satisfaction Monitoring
The Customer Service Officer applies the Mall's complaint resolution procedures to address and resolve visitor concerns efficiently and to the visitor's satisfaction, maintains accurate records of all interactions and outcomes, identifies recurring issues or patterns that may indicate opportunities for service improvement, and contributes to the continuous enhancement of the Mall's customer service standards.
Position 4: Security Guard
The Security Guard is responsible for maintaining the safety, security, and order of The Mall Athens and its visitors, staff, and tenants, ensuring that all security procedures are followed consistently and that any incidents or threats are identified and addressed promptly and professionally.
Key Responsibilities
Patrol, Access Control, and Incident Prevention
The Security Guard conducts regular patrols of all assigned areas of the Mall, monitors CCTV systems and access control points, identifies and reports any suspicious behaviour, security breaches, or safety hazards to the security supervisor, and applies the Mall's access control procedures to all entry and exit points. A calm, professional, and authoritative manner, combined with a genuine commitment to the safety and wellbeing of all Mall visitors and staff, is essential for this role.
Emergency Response and Incident Reporting
The Security Guard responds promptly and effectively to all security incidents, emergencies, and alarms in accordance with the Mall's emergency response procedures, coordinates with the security control room and external emergency services as required, prepares accurate and detailed incident reports for all events requiring documentation, and participates in all security briefings, drills, and training sessions organised by the Mall.
Position 5: Cleaning Worker
The Cleaning Worker is responsible for maintaining the highest standards of cleanliness and hygiene across all public, commercial, and back-of-house areas of The Mall Athens, ensuring that the Mall's environment is consistently clean, safe, and welcoming for all visitors, staff, and tenants.
Key Responsibilities
Cleaning, Sanitisation, and Waste Management
The Cleaning Worker performs all assigned cleaning and sanitisation tasks — including floor cleaning, surface wiping, toilet and washroom maintenance, waste collection and disposal, and the cleaning of public seating areas — in strict accordance with the Mall's cleaning schedule and hygiene standards, using the correct cleaning products and equipment for each task and in compliance with all health and safety regulations. A strong attention to detail and a consistent commitment to maintaining the Mall's high cleanliness standards are essential for this role.
Equipment Maintenance and Supplies Management
The Cleaning Worker maintains all assigned cleaning equipment in a clean and serviceable condition, reports any equipment faults or damage to the cleaning supervisor promptly, monitors the stock of cleaning materials and supplies in the assigned area and reports shortages to the supervisor, and ensures that all cleaning products are stored and used safely in accordance with the manufacturer's instructions and the Mall's health and safety procedures.
Position 6: Warehouse Assistant
The Warehouse Assistant is responsible for the efficient and accurate receipt, storage, organisation, and dispatch of all goods within the Mall's central warehouse and back-of-house storage facilities, supporting the smooth operation of the Mall's retail and logistics functions.
Key Responsibilities
Goods Receipt, Sorting, and Inventory Management
The Warehouse Assistant receives incoming deliveries, verifies quantities and conditions against delivery documentation, sorts and organises goods in the correct designated storage locations, maintains accurate inventory records, and assists with regular stock counts and reconciliations. The ability to lift and move heavy materials and goods safely, combined with a strong commitment to warehouse organisation and cleanliness, is essential for this role.
Daily Reporting and Warehouse Safety
The Warehouse Assistant prepares accurate daily reports on goods movement, stock levels, and any discrepancies or damage identified during receiving or dispatch operations, coordinates with the logistics and retail teams to ensure the timely replenishment of stock, and maintains the warehouse in a clean, organised, and safe condition at all times in compliance with the Mall's health and safety procedures.
Position 7: Shelf Stocker
The Shelf Stocker is responsible for ensuring that all retail shelves and display areas within The Mall Athens are consistently stocked, correctly organised, and visually appealing, supporting the sales performance of the Mall's retail tenants and the overall shopping experience of its visitors.
Key Responsibilities
Shelf Replenishment and Product Organisation
The Shelf Stocker replenishes retail shelves and display areas from back-of-house stock in accordance with the planogram and display guidelines for each assigned area, ensures that all products are correctly positioned, priced, labelled, and rotated in compliance with first-in-first-out principles, and identifies and removes any damaged, expired, or incorrectly placed items for review by the store supervisor.
Stock Monitoring and Inventory Reporting
The Shelf Stocker monitors stock levels on the shop floor continuously, alerts the store supervisor when replenishment from the central warehouse is required, assists with periodic stock counts and inventory reconciliations, and maintains the assigned retail area in a clean, organised, and safe condition at all times.
Position 8: Kitchen Assistant
The Kitchen Assistant provides essential support to the kitchen team at one of The Mall Athens's food and beverage outlets, assisting with food preparation, kitchen organisation, and hygiene maintenance to ensure the smooth and efficient operation of the kitchen during service periods.
Key Responsibilities
Food Preparation Support and Ingredient Handling
The Kitchen Assistant assists the kitchen team with all preparatory tasks including washing, peeling, chopping, and portioning ingredients in accordance with the kitchen's recipes and preparation standards, ensures that all ingredients are handled, stored, and labelled correctly in compliance with food safety regulations, and prepares the kitchen workstations with the necessary ingredients and equipment before each service period.
Kitchen Cleaning and Hygiene Compliance
The Kitchen Assistant maintains the kitchen in a clean, organised, and hygienic condition throughout and after each service period, washes all utensils, equipment, and surfaces in accordance with the kitchen's cleaning schedule and food safety standards, disposes of waste correctly and in compliance with the outlet's waste management procedures, and assists with the receipt and storage of kitchen supplies and ingredients.
Position 9: Kitchen Crew Member
The Kitchen Crew Member is a core member of the food and beverage team at one of The Mall Athens's dining outlets, responsible for the preparation and service of food items in accordance with the outlet's recipes, quality standards, and food safety requirements.
Key Responsibilities
Food Production and Quality Assurance
The Kitchen Crew Member prepares and cooks food items in accordance with the outlet's standardised recipes and portion specifications, ensures that all food items meet the outlet's quality and presentation standards before service, monitors food temperatures and storage conditions throughout the service period to ensure compliance with food safety regulations, and communicates any quality issues or ingredient shortages to the kitchen supervisor immediately.
Station Management and Team Coordination
The Kitchen Crew Member manages their assigned kitchen station efficiently during service periods, coordinates with other kitchen team members to ensure the timely and accurate preparation of all orders, maintains their workstation in a clean, organised, and safe condition throughout the service period, and participates in all kitchen training sessions and briefings organised by the outlet management.
Position 10: General Maintenance Worker
The General Maintenance Worker is responsible for the day-to-day maintenance and repair of the physical infrastructure, fixtures, fittings, and equipment of The Mall Athens, ensuring that all areas of the Mall are maintained in a safe, functional, and well-presented condition at all times.
Key Responsibilities
Preventive and Reactive Maintenance
The General Maintenance Worker performs scheduled preventive maintenance tasks on the Mall's fixtures, fittings, plumbing, carpentry, and general building infrastructure, responds promptly to reactive maintenance requests submitted by Mall management, tenants, and staff, diagnoses and rectifies faults and defects efficiently using the appropriate tools and materials, and ensures that all work is carried out safely and in compliance with the Mall's technical procedures and health and safety regulations.
Maintenance Reporting and Coordination
The General Maintenance Worker maintains accurate records of all maintenance activities completed, reports any significant defects, safety hazards, or infrastructure issues to the facilities manager promptly, coordinates with specialist contractors and service providers for maintenance tasks that fall outside the scope of in-house capabilities, and participates in all maintenance briefings and training sessions organised by the Mall's facilities management team.
Position 11: Delivery Driver
The Delivery Driver is responsible for the safe, timely, and accurate delivery of goods and materials between The Mall Athens's central warehouse, retail outlets, and external suppliers and partners, ensuring that all deliveries are completed in compliance with the Mall's logistics procedures and road traffic regulations.
Key Responsibilities
Delivery Operations and Route Management
The Delivery Driver collects goods from the designated pick-up points, verifies quantities and conditions against the accompanying delivery documentation, plans and follows the most efficient delivery routes, delivers goods to the correct destinations within the agreed timeframes, and obtains proof of delivery from all recipients in accordance with the Mall's logistics procedures. A valid Greek driving licence, a clean driving record, and a thorough knowledge of Athens's road network are essential requirements for this role.
Vehicle Maintenance and Delivery Documentation
The Delivery Driver conducts pre- and post-shift vehicle inspections, reports any vehicle defects or damage to the logistics supervisor immediately, ensures that the assigned vehicle is maintained in a clean and roadworthy condition, completes all required delivery documentation accurately and submits it to the logistics team at the end of each shift, and adheres strictly to all road traffic laws and the Mall's vehicle use policy at all times.
Position 12: Receptionist
The Receptionist serves as the first point of contact for all visitors, business partners, and service providers at The Mall Athens's management offices, responsible for delivering a professional, welcoming, and efficient front-of-house experience that reflects the Mall's values and standards.
Key Responsibilities
Visitor Management and Communication Handling
The Receptionist greets all visitors professionally and courteously, verifies their identity and purpose of visit, directs them to the appropriate contact or department, manages all incoming telephone calls and emails, and ensures that all communications are handled promptly, accurately, and in a manner that reflects the Mall's professional standards. Proficiency in Microsoft Office applications and excellent communication skills in both Greek and English are required for this role.
Administrative Support and Reception Area Management
The Receptionist manages appointment schedules, maintains accurate visitor logs and access records, provides administrative support to the management team as required, handles incoming and outgoing correspondence, and ensures that the reception area is maintained in a clean, tidy, and professional state at all times.
Position 13: Waiter / Waitress
The Waiter or Waitress is responsible for delivering an outstanding dining experience to all guests at one of The Mall Athens's food and beverage outlets, providing attentive, professional, and knowledgeable table service from arrival to departure.
Key Responsibilities
Table Service and Guest Experience Management
The Waiter or Waitress welcomes guests warmly, presents menus, takes food and beverage orders accurately, communicates orders to the kitchen and bar teams clearly, serves food and beverages in a timely and professional manner, and responds promptly to any guest requests or concerns throughout the dining experience. A genuine passion for hospitality, excellent interpersonal skills, and a polished personal presentation are essential qualities for this role.
Table Setup, Billing, and Outlet Maintenance
The Waiter or Waitress sets up and clears tables efficiently before and after each service, processes guest bills accurately using the point-of-sale system, handles cash and card payments in compliance with the outlet's procedures, and assists with the general maintenance and cleanliness of the dining area throughout the service period.
Position 14: Barista
The Barista is responsible for the preparation and service of all hot and cold beverages at one of The Mall Athens's café outlets, delivering a consistently high-quality and visually appealing beverage experience to all guests in a fast-paced and customer-focused environment.
Key Responsibilities
Beverage Preparation and Quality Standards
The Barista prepares all espresso-based, filter, and cold beverages in strict accordance with the outlet's recipes and quality standards, maintains the coffee machine, grinder, and all beverage equipment in optimal working condition, ensures that all beverages are served at the correct temperature and with the correct presentation, and monitors the quality of all ingredients and supplies used in beverage preparation. A genuine passion for coffee and a demonstrated ability to work efficiently under pressure in a high-volume café environment are essential for this role.
Customer Interaction and Counter Management
The Barista greets all customers warmly, takes beverage orders accurately, provides knowledgeable recommendations on the menu, processes payments using the point-of-sale system, and maintains the counter and service area in a clean, organised, and hygienic condition throughout the service period in compliance with food safety regulations.
Position 15: Basic Electrical Maintenance Technician
The Basic Electrical Maintenance Technician is responsible for the maintenance, inspection, and minor repair of the Mall's electrical fixtures, lighting systems, and low-voltage electrical installations, ensuring that all electrical infrastructure in the assigned areas operates safely and reliably.
Key Responsibilities
Electrical Inspections and Minor Repairs
The Basic Electrical Maintenance Technician conducts regular inspections of all electrical fixtures, lighting installations, power outlets, and low-voltage systems in the assigned areas, identifies and rectifies minor electrical faults and defects safely and efficiently, replaces faulty lighting components, fuses, and other consumable electrical parts as required, and reports any significant electrical faults or safety hazards to the senior electrical engineer immediately.
Preventive Maintenance and Documentation
The Basic Electrical Maintenance Technician performs scheduled preventive maintenance tasks on all assigned electrical systems, maintains accurate records of all inspections and maintenance activities completed, coordinates with the facilities management team to schedule maintenance work with minimal disruption to Mall operations, and ensures that all work is carried out in strict compliance with Greek electrical safety regulations and the Mall's technical procedures.
Position 16: Order Packing and Labelling Specialist
The Order Packing and Labelling Specialist is responsible for the accurate and efficient packing, labelling, and preparation of all customer and internal orders within The Mall Athens's logistics and fulfilment operations, ensuring that all orders are processed correctly and dispatched on time.
Key Responsibilities
Order Picking, Packing, and Labelling
The Order Packing and Labelling Specialist picks items for each order accurately from the designated storage locations in accordance with the order documentation, packs items securely and appropriately for their destination and mode of transport, applies the correct labels and documentation to each packed order, and verifies the accuracy of each completed order before it is dispatched. A strong attention to detail, a commitment to accuracy, and the ability to work efficiently in a fast-paced logistics environment are essential for this role.
Quality Control and Dispatch Coordination
The Order Packing and Labelling Specialist conducts quality checks on all packed orders before dispatch, identifies and reports any discrepancies, damaged items, or labelling errors to the logistics supervisor, coordinates with the delivery team to ensure the timely handover of all packed orders, and maintains the packing area in a clean, organised, and safe condition at all times.
Position 17: Internal Logistics and Distribution Worker
The Internal Logistics and Distribution Worker is responsible for the safe and efficient movement of goods, materials, and supplies between the Mall's central warehouse, back-of-house storage areas, and retail and food and beverage outlets, supporting the seamless operation of the Mall's internal supply chain.
Key Responsibilities
Internal Goods Movement and Distribution
The Internal Logistics and Distribution Worker transports goods, materials, and supplies safely and efficiently between the Mall's warehouse, storage areas, and retail and food and beverage outlets using manual handling techniques and mechanical handling equipment where available, ensures that all goods are delivered to the correct destinations in the correct quantities and condition, and maintains accurate records of all internal goods movements. Good physical fitness and the ability to perform sustained physical work are essential requirements for this role.
Loading Bay Operations and Internal Safety Compliance
The Internal Logistics and Distribution Worker assists with the loading and unloading of delivery vehicles at the Mall's loading bays, organises goods in the correct designated storage locations, maintains all loading bay and internal logistics areas in a clean, organised, and safe condition at all times in compliance with the Mall's health and safety procedures, and reports any safety hazards, equipment faults, or operational issues to the logistics supervisor immediately.
Application Strategy: How to Stand Out at The Mall Athens
The recruitment team at The Mall Athens reviews all applications carefully and selects candidates for interview based on the quality, relevance, and professionalism of their submitted materials. To maximise your chances of success, ensure that your CV is concise, clearly structured, and focused on your most relevant experience and skills for the specific position you are applying for. Even if you do not have extensive professional experience, including any voluntary work, part-time employment, summer jobs, or relevant training courses will demonstrate your commitment and work ethic. In your cover letter, state clearly which position you are applying for, summarise your relevant skills and experience in two or three sentences, and explain your motivation for joining The Mall Athens team. Always include the exact job title in the subject line of your application email to ensure that your application is directed promptly to the correct recruiter.
Conclusion: Your Career at The Mall Athens Starts Here
The seventeen positions currently available at The Mall Athens represent a genuinely diverse and accessible range of career opportunities for motivated professionals across multiple sectors. From the customer-facing excellence of retail sales, cashiering, and hospitality to the operational precision of warehouse management, logistics, and maintenance — every role at The Mall Athens is an integral part of the experience that makes this landmark destination one of Greece's most visited and celebrated shopping and entertainment centres.
Vora Solvo is proud to connect qualified professionals with these outstanding opportunities at The Mall Athens. If you are ready to bring your skills, enthusiasm, and commitment to one of Athens's most dynamic and rewarding working environments, the time to apply is now.
How to Apply
To apply for any of the seventeen positions listed above, please send your updated CV — formatted to be ATS-compatible — along with a brief cover letter clearly stating the position you are applying for and summarising your relevant experience and qualifications, to the address below. Please state the exact job title in the subject line of your email to ensure that your application is reviewed promptly by the correct recruiter at The Mall Athens.
recruitment@algeemi.com
All applications will be reviewed carefully, and shortlisted candidates will be contacted to arrange interviews and to discuss the next steps in the recruitment process. We wish all applicants every success in their professional journey.
This job listing is published by Vora Solvo, a platform dedicated to connecting qualified candidates with verified employment opportunities worldwide. Vora Solvo is the publisher of this post and is not the hiring employer.
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