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Digital Innovation Officer at East Renfrewshire Council | UK
Employer: East Renfrewshire Council
Sector: Public sector — health and social care digital services
Location: East Renfrewshire, Scotland, United Kingdom
Open roles: One advertised vacancy
Employment information: Temporary, full time, fixed term for 24 months, 35 hours per week
East Renfrewshire Council is advertising an HSCP Digital Innovation and Development Officer post within its Health and Social Care Partnership. The position centres on using digital, data, technology-enabled care and automation to support better outcomes, service delivery and sustainability across an integrated public-service setting.
The work brings together senior leaders, frontline services and partner organisations around practical digital improvement. It is a full-time, temporary post with work across named health and care locations in East Renfrewshire, suited to an applicant who can connect service needs, delivery planning, governance and usable technical solutions.
Opportunity Details
Overview of the Vacancy
Location, Sector, and Role Context
This post sits in the Health and Social Care Partnership’s Finance and Resources service and reports to the HSCP Support and Delivery Manager. The recruitment pack describes a role that leads the partnership’s digital transformation agenda in alignment with strategic priorities and national policy. The officer will work across the partnership rather than within a single technical product area, helping to turn identified needs into prioritised, governed initiatives.
The advertised workplace covers Barrhead Health & Social Care Centre, Eastwood Health and Care Centre in Giffnock, Barrhead Offices and other HSCP buildings. Activities range from engagement and future-state service design to implementation support, performance monitoring and communication with programme boards. The post therefore calls for someone who is comfortable moving between operational conversations, process analysis, delivery work and clear evidence-based reporting.
The published job description frames technology as a means of improving service delivery rather than an end in itself. It asks the postholder to identify where data, digital tools, technology-enabled care or automation can reduce administrative burden and support more effective services. The remit also includes maintaining an informed view of relevant national policy, legislation, emerging technology and practice, then applying that knowledge carefully to partnership priorities.
About the Employer: East Renfrewshire Council
Organization and Relevant Services
Verified Employer Overview
East Renfrewshire Council is the local authority named as the employer for this vacancy. Its public website brings together services including schools and learning, health and care, housing, roads, planning, environmental services, benefits, community information and leisure and culture. For this role, the Council’s connection with health and care is especially relevant because the post is hosted in the partnership that delivers integrated community services.
The East Renfrewshire Health and Social Care Partnership is a partnership between the Council and NHS Greater Glasgow & Clyde. It is responsible for community health and social care services for adults and children in East Renfrewshire, as well as justice social work. Its stated purpose is to work with people in East Renfrewshire to improve lives, with attention to what matters to people, community capacity and outcomes.
Professional Setting and Role Context
Work Environment, Operations, and Facilities
The Partnership describes its community offer as a single service that includes district nursing, care at home, social work and mental health services. Its Integration Joint Board is an independent legal body that plans and monitors the community health and social care services delivered by the Partnership. That structure explains why this officer’s remit includes working with frontline teams, partners and senior decision-makers while supporting coherent digital priorities.
Digital change is also a stated Council priority. The Council’s digital transformation programme refers to improving outcomes and customer experience, strengthening efficient and well-governed operations, and developing employee digital skills and confidence. It identifies responsible use of automation, data and insight, community mobile tasking and technology that supports health as areas of work. The advertised post provides a focused HSCP contribution to that wider direction, with accessibility and information governance included in the role documentation. For an applicant, this gives the role a clear public-service context: developing solutions that can be understood, adopted and monitored by the services that use them.
Open Positions
1. HSCP Digital Innovation and Development Officer
Official title: HSCP Digital Innovation and Development Officer
Location: HSCP health and care centres, Barrhead offices and other HSCP buildings in East Renfrewshire Employment information: Time-limited full-time appointment with a 35-hour working week
The officer will lead delivery of the HSCP digital plan and help services make purposeful use of digital, data, technology-enabled care and automation. The published brief combines strategic alignment with hands-on improvement work: identifying opportunities, developing appropriate solutions, tracking their benefits and helping colleagues build confidence in digital tools. It is a role for an organised, analytical practitioner who can collaborate across professional and organisational boundaries.
Responsibilities
- Lead development and delivery of the HSCP digital plan in line with the partnership’s strategic plan, national policy and wider transformation priorities.
- Work with senior leaders, frontline services and partner organisations to identify digital needs, service-improvement priorities and practical opportunities.
- Facilitate engagement, workshops and service-design activity that informs future-state models for services.
- Connect operational services, corporate functions and regional or national digital programmes so that initiatives are prioritised and delivered coherently.
- Establish suitable governance, assurance and risk-management arrangements, including information governance, data protection and relevant clinical and care governance.
- Design, develop or support accessible e-forms, workflows, integrations and automation in accordance with organisational standards.
- Maintain benefits-realisation and performance-monitoring arrangements, including baseline measures, indicators and post-implementation evaluation.
- Prepare clear, evidence-based reports, briefings and recommendations for senior leaders, programme boards and, where appropriate, the Integration Joint Board.
Qualifications
- An HNC in a relevant discipline, or equivalent relevant experience, is listed as essential.
- A project-management qualification or equivalent experience in programme or project delivery is essential.
- Experience in an integrated health and social care, public-sector or partnership environment is essential.
- Experience of supporting or delivering digital transformation, service improvement or technology-enabled change is essential.
- Experience of stakeholder engagement and relationship management with senior leaders, services and partners is essential.
- A qualification or training in digital transformation, service improvement, change management or technology-enabled care is desirable.
- Experience as part of a formal project or programme team is desirable.
Skills and Competencies
- Experience with digital systems, process redesign, automation or workflow development is essential to the published person specification.
- The ability to facilitate service design or future-state mapping is required for identifying and shaping improvement work.
- Applicants need to analyse complex information and produce reports, briefing papers or recommendations that communicate it clearly.
- Strong communication and interpersonal skills are required to engage and influence a wide range of stakeholders.
- The role calls for independent and collaborative working across teams and organisational boundaries, with competing priorities managed effectively.
- A proactive, organised, analytical and solution-focused approach, with commitment to innovation, improvement and positive user experience, is specified.
Benefits and Employment Information
- The advertised annual salary is £43,706–£48,633 for the full-time post.
- The post is temporary, full time, for a fixed term of 24 months and has a 35-hour working week.
- The Council careers information publishes annual leave, paid public holidays, flexi and agile working, a salary-related pension, wellbeing support, learning and development, and occupational sickness pay for successful employees.
- The vacancy is subject to a Level 2 Disclosure Check.
- The advert requires successful applicants to provide documentary proof of their right to work in the UK before employment begins.
- The advert states that East Renfrewshire Council does not provide visa sponsorship for this role.
Application Guidance
Prepare a Focused Application
CV, Evidence, Documents, and Interview Preparation
Use the application to make the relationship between your evidence and the published person specification easy to follow. A focused account of one change assignment you have supported can show how you diagnosed a need, involved stakeholders, mapped a process, governed delivery and assessed results. Explain your own contribution accurately and use clear examples rather than broad claims.
This is practical guidance rather than an additional employer requirement. The Council’s recruitment information says its process uses role profiles, person specifications and competency-based interviews. Prepare examples that address the essential criteria first, then identify any desirable experience such as business requirements, options appraisal, business cases or end-user learning materials. The published recruitment pack also asks for work-related referees, including a current or most recent employer where possible.
- Map each application example to a specific essential criterion, especially digital change, stakeholder engagement, process redesign, governance or benefits monitoring.
- Describe how you converted complex service or business requirements into a workable workflow, integration, e-form, automation or other practical solution.
- Use examples that demonstrate safe handling of data, accessibility considerations and appropriate governance in a service-change context.
- Prepare concise evidence of collaboration with frontline staff, leaders and partner organisations, including how different priorities were brought together.
- Have details for two appropriate work-related referees ready; the published guidance asks that one is the current or most recent employer and that work email addresses are used.
- Keep your submission in your own words and ensure any examples accurately represent your own experience and contribution.
How to Apply
Submit Your Application Through the Verified Route
Apply Through the Official myjobscotland Vacancy Page
Use the official vacancy page below to review the role information and select the Apply control. The verified route opens the official myjobscotland account step while retaining this vacancy as the destination. Sign in to an existing account or register an account, then complete and submit the online application for this specific post.
Before submitting, check that your application records the evidence requested in the person specification and that your referee details meet the published guidance. The Council’s process is competency based, so clear, factual examples of your own work on digital, data, service-design or improvement activity will make the form easier to assess against the role criteria.
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