Hitachi Energy Careers: Quality Engineer in Charleroi

Hitachi Energy is seeking a Quality Engineer for its Jumet production plant in the Charleroi area of Hainaut, Belgium. This full-time, regular position sits within Quality Management and is primarily on-site. It suits a manufacturing-quality professional able to combine structured investigation with customer focus, cross-functional leadership, and fluent spoken and written French and English in work involving quality systems, suppliers, audits, and improvement activity.

The Charleroi opportunity is designed for an engineer with a bachelor's degree in mechanical engineering or a related discipline and substantial manufacturing-quality experience in lean or quality-management-system settings. The post brings customer complaints, supplier and internal nonconformities, audit activity, local system ownership, and improvement work into one Quality Engineer remit. Familiarity with disciplined methods such as 8D, APQP, SPC, sampling, capability analysis, PFMEA, metrology, and MSA is central to the stated profile.

Opportunity Details

Overview of the Vacancy

Location, Sector, and Role Context

As the site voice of the customer, the Quality Engineer will lead complaints from initial resolution through root-cause work, corrective and preventive action, and feedback that completes the loop. The role also coordinates qualification and communicates quality performance and improvement activity. Located in the Quality Management department at the Jumet production plant, the position combines operational quality assurance with structured problem solving and continuous improvement. A suitable background includes manufacturing-quality practice in a lean or quality-management-system environment, confidence working across functions, and a customer-oriented approach. French and English capability is required in both spoken and written communication.

Day-to-day quality work includes managing internal and supplier nonconformities through immediate containment, risk assessment, and 8D and 5-Why investigations. The engineer will also examine deviation and waiver requests, judge associated risks, and put mitigation actions in place. Audit responsibility spans planning and delivering product, process, and internal audits, including GQSA, then closing findings and assisting with external and ISO audits. The post maintains the local quality-management and integrated-management systems in line with ISO 9001 and PGHV, owns ADONIS documentation, and provides quality training. Cost of Poor Quality reduction, KPI reporting, and Lessons Learned are further elements of the role.

About the Employer: Hitachi Energy

Organization and Relevant Services

Verified Employer Overview

Hitachi Energy describes itself as a global leader in electrification that is advancing the evolution of the energy system. The company identifies itself as the energy arm of Hitachi Group and states that it is headquartered in Switzerland. Its reported installed base reaches more than 140 countries, while the company reports more than 56,000 employees in 60 countries. These statements provide the wider setting for the Quality Engineer position at the Jumet production plant in the Charleroi area, where the vacancy is placed in Quality Management within electrical and electronics manufacturing and energy and power-grid technology.

The company's stated business serves utilities, transportation, data centres and IT, industry, and Smart Life sectors. Within Grid Automation, Hitachi Energy lists substation automation, communication networks, grid automation services, grid-edge solutions, and enterprise software solutions. This portfolio context is relevant to a quality role that covers customer-facing complaint handling, qualification, performance communication, and improvement work. At the Jumet production plant in Charleroi, the advertised position focuses on the local quality systems and operational quality tasks described for the site.

Professional Setting and Role Context

Work Environment, Operations, and Facilities

Hitachi Energy says that its Grid Integration portfolio covers transmission and substation applications and that it has delivered more than 4,000 projects over the last 15 years. Its High Voltage Products business includes switchgear, circuit breakers, surge arresters, disconnectors, instrument transformers, and high-voltage services. The Quality Engineer vacancy is in the electrical and electronics manufacturing sector, alongside energy and power-grid technology. For this local role, the stated quality remit encompasses product and process audit work, supplier and internal nonconformities, quality-system maintenance, and data used to report performance and improvement.

The Transformers business offers power and traction transformers, insulation and components, digital sensors, and transformer services. Hitachi Energy was incorporated in 2021 following heritage from ABB and Hitachi Ltd.; the company says that ABB divested its remaining stake in 2022. It also states that its pioneering technologies support renewable-energy integration and electrification across transportation, industry, and Smart Life sectors. In Belgium, this vacancy is based at the Jumet production plant in Charleroi, Hainaut, and is formally identified as an on-site Quality Management position with a regular contract.

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Open Positions

1. Quality Engineer

Official title: Quality Engineer

Location: Charleroi (Jumet plant, Hainaut), Belgium | Employment information: Full-time, regular contract; primarily on-site

This Quality Engineer assignment links customer experience, operational control, and documented improvement at the Jumet plant. Complaint resolution, qualification coordination, and quality-performance communication are paired with the practical control of internal and supplier issues. The successful candidate will use formal investigation and risk-management approaches while helping maintain the systems through which the site records, audits, and improves quality. The remit also includes coaching on established quality methods, making the role appropriate for an engineer who can lead across functions without losing sight of detailed evidence, containment, corrective action, and follow-through.

Responsibilities

• Lead customer complaints through resolution, root-cause investigation, corrective and preventive action, and feedback that closes the loop.
• Represent the customer perspective, coordinate qualification activity, and communicate quality results and improvement progress.
• Control internal and supplier nonconformities through prompt containment, risk evaluation, and structured 8D and 5-Why problem solving.
• Administer deviation and waiver requests by assessing their risks and putting appropriate mitigation measures into effect.
• Plan and carry out product, process, and internal audits, including GQSA, close resulting findings, and assist with external and ISO audits.
• Maintain local quality-management and integrated-management systems aligned with ISO 9001 and PGHV, own ADONIS documentation, and deliver quality training.
• Lead Cost of Poor Quality reduction projects, report KPIs, and facilitate Lessons Learned.
• Coach teams in APQP, SPC, MSA, capability analysis, and Six Sigma while supporting safety, integrity, and a quality culture.

Qualifications

• Hold a bachelor's degree in mechanical engineering or a related discipline.
• Bring two to ten or more years of manufacturing-quality experience gained in lean or quality-management-system environments.
• Demonstrate proficiency in 8D, APQP, SPC, sampling, process capability, and PFMEA.
• Possess solid knowledge of metrology and measurement system analysis, also known as MSA.
• Have experience of supplier quality, nonconformities, deviations, and audits.
• Show strong customer orientation together with cross-functional leadership.
• Use French and English proficiently in both spoken and written communication.
• Be willing to travel up to 10% and demonstrate safety and integrity.
• Preferred: Hold Six Sigma certification.

Skills and Competencies

• Customer complaint resolution and root-cause analysis used to progress issues from investigation to closure.
• CAPA and closed-loop corrective action applied to provide follow-up after complaint resolution.
• 8D and 5-Why methods used to investigate internal and supplier nonconformities.
• APQP, SPC, PFMEA, sampling, and process-capability practice used in quality coaching and analysis.
• Metrology and MSA knowledge used when considering measurement systems and quality evidence.
• Supplier-quality and nonconformity management used alongside containment, risk assessment, and deviation work.
• Quality, product, process, internal, GQSA, and ISO audit capability used to plan audits and close findings.
• QMS and IMS maintenance, ISO 9001, PGHV, ADONIS documentation, KPI reporting, and quality training used to support the local system.

Benefits and Employment Information

• Hitachi Energy describes a holistic, competitive benefits range intended to support financial, physical, and mental wellbeing and personal development, but does not itemise individual benefits.
• For this Quality Engineer role, the employment information is a full-time, regular contract that is primarily on-site, and the vacancy does not publish a salary.

Application Guidance

Prepare a Focused Application

CV, Evidence, Documents, and Interview Preparation

As general preparation guidance, applicants may find it useful to organise examples that show how they have handled a customer complaint from initial issue through root-cause analysis, corrective and preventive action, and follow-up. Examples can be selected from manufacturing-quality work in lean or quality-management-system environments and should accurately distinguish the applicant's own contribution. A clear explanation of an 8D or 5-Why investigation, including containment, risk assessment, and outcome, can help present experience that relates to this role. This is preparation advice only and does not add requirements beyond the stated vacancy.

General interview preparation may also include concise examples of supplier-quality work, nonconformity control, deviation assessment, audits, or quality training. Candidates can consider how to describe practical use of APQP, SPC, PFMEA, sampling, process capability, metrology, and MSA, without overstating their experience. It may be useful to prepare a factual account of a Cost of Poor Quality improvement project, KPI reporting, or a Lessons Learned activity. Applicants should be ready to communicate accurately in French and English and to discuss the stated travel expectation, safety, integrity, customer orientation, and cross-functional leadership.

• Prepare a concise example of resolving a customer complaint through root-cause analysis, CAPA, and closed-loop feedback.
• Select an example that explains containment, risk assessment, and structured 8D or 5-Why work on a nonconformity.
• Have a factual account ready of an audit, deviation assessment, supplier-quality issue, or quality-system activity.
• Review examples showing practical use of APQP, SPC, PFMEA, sampling, process capability, metrology, or MSA.
• Ensure the CV accurately distinguishes manufacturing-quality experience, French and English capability, cross-functional leadership, and relevant Six Sigma certification if held.

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How to Apply

Submit Your Application Through the Verified Route

Apply Through the Official Employer Portal

For this Quality Engineer application in Charleroi, use the official employer application portal made available below these instructions. After ten seconds of countdown, the Hitachi Energy application link becomes clickable. Prepare a CV in French or English that accurately presents the stated degree, manufacturing-quality experience, problem-solving methods, audit background, and language capability.