Port of Antwerp-Bruges Careers: Business Analyst in Antwerp

Port of Antwerp-Bruges is seeking a Business Analyst for its IT / Digital team in Antwerp / Zeebrugge, Belgium. The full-time position suits an analyst who can turn business needs into well-structured requirements, documentation and test material. It is particularly relevant to someone with a digital or IT background and familiarity with logistics, industrial activity or a port-related setting, who communicates clearly in Dutch and approaches complex issues analytically.

This permanent (unlimited-term) Business Analyst role centres on connecting business stakeholders with technical colleagues at Port of Antwerp-Bruges. Candidates need to be comfortable taking ownership of dossiers, facilitating discussions and maintaining accuracy while priorities are examined. The vacancy calls for a proactive learner who can identify bottlenecks, keep the central problem in view under time pressure and help projects retain a clear, business-led direction.

Opportunity Details

Overview of the Vacancy

Location, Sector, and Role Context

Within the IT / Digital team, the Business Analyst provides the analytical link between business needs and software delivery. Day-to-day activity includes mapping processes, recording how they operate and identifying practical opportunities for improvement. Business input is translated independently into functional and non-functional requirements that developers and architects can use. The role also covers user stories and functional documentation, with attention to their clarity and quality as projects progress. Workshops and stakeholder meetings form another part of the assignment, requiring the analyst to bring differing expectations into the discussion and remain the contact point from initial analysis to delivery.

The Antwerp / Zeebrugge assignment combines process analysis with close involvement in delivery activities. A suitable background includes demonstrable functional-analysis, user-story and technical-documentation experience, ideally gained in a digital or IT environment. Familiarity with logistics, industrial operations or port-related activity is also relevant to the setting. The analyst prepares test scenarios and acceptance criteria for new software functionality, then coordinates their execution. Product-backlog management, daily use of Jira and Confluence, and active participation in Scrum ceremonies are part of the role. Strong Dutch communication supports the necessary bridge between technical and non-technical stakeholders; English communication is advantageous rather than required.

About the Employer: Port of Antwerp-Bruges (Antwerp-Bruges Port Authority)

Organization and Relevant Services

Verified Employer Overview

Port of Antwerp-Bruges (Antwerp-Bruges Port Authority) operates the ports of Antwerp and Zeebrugge. The Authority describes the port as the second biggest port in Europe and as a driving force of the Flemish economy. Its stated responsibilities span four roles: landlord, operator, regulator and community builder. This Business Analyst vacancy sits in the employer's IT / Digital team, where the role is intended to connect business stakeholders and the technical team. The location is presented as Antwerp / Zeebrugge, reflecting the two-port context in which the Authority carries out its activities.

As landlord, the Port Authority owns port land and leases it to firms that establish operations in the port. The port has two locations and is home to more than 1,400 businesses. That setting provides the business context for the analyst's process documentation and requirements work, without changing the vacancy's focus on the IT / Digital team. The position asks the successful candidate to understand business needs, formulate functional and non-functional requirements and manage expectations through workshops and meetings. Familiarity with logistics, industrial or port-related environments is therefore part of the stated profile for this Antwerp / Zeebrugge role.

Professional Setting and Role Context

Work Environment, Operations, and Facilities

In its operator role, the Authority maintains port infrastructure and provides shipping management. The stated operational scope includes locks, bridges and tug navigation. These activities form part of the port environment around the Business Analyst role, which requires close cooperation with developers and architects when shaping feasible, business-driven solutions. It does state that the analyst will monitor project scope, create test scenarios and acceptance criteria, and coordinate testing for new software functionality while maintaining functional documentation throughout projects.

Around 1,800 colleagues from Antwerp and Zeebrugge are described as working to keep port operations running. The employer also identifies specialist activity connected with the port: Port of Antwerp-Bruges International and APEC provide consultancy and training, NxtPort supports secure logistics-data exchange, Railport seeks to improve rail transport in the port, and Pipelink manages more than 720 kilometres of pipelines in Belgium. Amaris is identified as the Authority's subsidiary specialising in IT and innovative maritime applications. For this vacancy, the stated professional environment is the IT / Digital team and its collaboration with business stakeholders, developers and architects.

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Open Positions

1. Business Analyst

Official title: Business Analyst (IT / Digital)

Location: Antwerp / Zeebrugge, Belgium | Employment information: Full-time; permanent (unlimited-term) contract

The Business Analyst is expected to keep analysis, documentation and delivery connected across the life of a software initiative. Rather than limiting the assignment to collecting requests, the role calls for independent conversion of business needs into usable functional and non-functional requirements. It also requires leadership of workshops, daily backlog activity and coordinated testing. Clear Dutch communication is central because the analyst bridges technical and non-technical stakeholders. A structured, critical approach is needed to identify bottlenecks, manage expectations and retain focus on the underlying problem when time pressure is present.

Responsibilities

• Examine and record business processes, then identify opportunities to improve them before they are carried into project work.
• Independently convert business needs into specific functional and non-functional requirements that can guide the proposed solution.
• Produce understandable user stories and maintain the standard of functional documentation throughout each project.
• Facilitate workshops and stakeholder meetings, reconcile differing expectations and remain the contact point from analysis through delivery.
• Collaborate with developers and architects so solutions stay technically feasible, business-led and within the monitored project scope.
• Develop test scenarios and acceptance criteria for new software functionality, and coordinate the execution of those tests.
• Maintain the product backlog, use Jira and Confluence each day, and contribute actively to the team's Scrum ceremonies.
• Follow developments in the business-analysis profession and turn relevant trends into opportunities for the organisation.

Qualifications

• Demonstrable experience of functional analysis, user stories and technical documentation is required, preferably from a digital or IT environment.
• The profile requires affinity with, or experience of, logistics, industrial operations or a port-related environment.
• Candidates need analytical, structured and critical thinking to identify bottlenecks and isolate the core issue under time pressure.
• Clear Dutch communication is required to connect technical and non-technical stakeholders; no driving-licence requirement is stated.
• The role requires ownership of assigned dossiers, accurate and results-oriented delivery, and suitable coordination with colleagues.
• Applicants need a proactive learning approach and openness to feedback, and must meet the stated critical-function security conditions, including a positive security opinion, an Article 596bis criminal-record extract and no port ban.
• Preferred: English communication is an advantage for this Business Analyst position.
• Preferred: Experience working in Agile/Scrum is advantageous.
• Preferred: Experience using Jira and Confluence is advantageous.

Skills and Competencies

• Business-process analysis and documentation are used to describe current processes and identify improvement opportunities.
• Functional and non-functional requirements skills support the independent translation of business needs into solution requirements.
• User-story and technical-documentation capability supports clear records that retain their quality throughout project delivery.
• Workshop and stakeholder-meeting facilitation helps bring differing expectations into discussion and maintain a contact point through delivery.
• Testing capability is applied when preparing test scenarios and acceptance criteria and coordinating their execution for new functionality.
• Product-backlog management supports the analyst's daily prioritisation and participation in the team's Scrum ceremonies.
• Jira and Confluence skills are used daily in the management and documentation activities described for the role.
• Analytical, structured and critical thinking supports bottleneck identification and problem definition when time pressure arises.

Benefits and Employment Information

• The employer lists meal vouchers for the Business Analyst position.
• A supplementary pension is included in the published benefits.
• The stated package includes hospitalisation insurance.
• A mobility allowance is listed by the employer.
• Disability insurance forms part of the published benefits.
• Regular cyclists may receive a company bicycle, with bicycle maintenance and breakdown assistance included in that package.
• Training opportunities are listed for the role.
• This Business Analyst vacancy is full-time on a permanent (unlimited-term) contract; the employer states a market-conform salary in wage-scale class 7, but publishes no numeric amount.

Application Guidance

Prepare a Focused Application

CV, Evidence, Documents, and Interview Preparation

As general preparation guidance, applicants for a port-focused Business Analyst post can organise concise examples that show how they mapped a business process and converted findings into functional and non-functional requirements. A portfolio or interview discussion can distinguish the business need, the user story, the documentation produced and the resulting test scenarios or acceptance criteria. It is useful to select examples that demonstrate work with both technical and non-technical stakeholders, particularly where expectations differed. This is general guidance rather than an additional employer requirement; the stated role itself asks for demonstrable experience in functional analysis, user stories and technical documentation.

For a discussion about this IT / Digital assignment, candidates can prepare to explain how they would keep a product backlog clear, monitor scope and work alongside developers and architects without losing sight of the business need. General preparation may also cover examples of workshop facilitation, Jira and Confluence use, Scrum participation and coordination of software testing. Someone drawing on logistics, industrial or port-related experience can describe the analytical context of that experience. These examples are preparation suggestions only. The published profile identifies Dutch communication as required, while English communication, Agile/Scrum experience and Jira and Confluence experience are advantages.

• Prepare a Dutch CV that foregrounds functional analyses, user stories and technical documentation relevant to digital or IT work.
• Select a concise process-analysis example that shows how a bottleneck was identified and developed into functional and non-functional requirements.
• Be ready to discuss an instance of facilitating a stakeholder workshop where technical and non-technical expectations needed to be addressed.
• Organise examples of test scenarios, acceptance criteria, backlog management, Jira, Confluence and Scrum participation where available.
• Have the requested Article 596bis criminal-record extract ready and consider the stated critical-function conditions before using the application portal.

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How to Apply

Submit Your Application Through the Verified Route

Apply Through the Official Employer Portal

Use the official employer application portal for the Business Analyst position; the port authority's link is revealed once a ten-second timer has run. Applicants can prepare a CV in Dutch, the language required for clear communication in the role. The vacancy also requests an Article 596bis criminal-record extract and describes conditions for performing the critical port function, including a positive security opinion.