A Sweet Career Awaits: Join the Cadbury Legacy in Birmingham, UK!

An Invitation to Join a 200-Year-Old Chocolate Legacy

For two centuries, the name Cadbury has been synonymous with delicious chocolate, British heritage, and a pioneering spirit of community and care. Today, as part of the global Mondelez International family, we are proud to open the doors to our historic home in Bournville, Birmingham, for a massive recruitment drive. This is a once-in-a-generation opportunity for thousands of dedicated, passionate, and ambitious individuals to become part of a story that began on a small street in Birmingham in 1824 and grew to capture the hearts and taste buds of millions around the globe. We are seeking a new generation of makers, innovators, and leaders to join us across a vast spectrum of roles, from the factory floor where our iconic treats are crafted, to the teams that drive our business forward. In keeping with the inclusive vision of our founder, John Cadbury, we believe in the power of potential and welcome applications from all individuals who share our commitment to quality and community. This is your chance to build a stable, rewarding career and a wonderful life in the vibrant heart of the United Kingdom.

The Cadbury Story: From a Quaker Shop to a Global Icon

Our story is one of purpose-driven innovation that has spanned over two hundred remarkable years. It began in 1824 when John Cadbury, a young Quaker with a strong social conscience, opened a modest grocer's shop at 93 Bull Street in the bustling centre of Birmingham. He sold hops, mustard, and a special side-line of cocoa and drinking chocolate, which he prepared himself using a pestle and mortar. As a Quaker, he was a firm believer in temperance and saw these warm, nourishing cocoa drinks as a delicious, healthy, and morally sound alternative to the gin and beer that he believed were a major cause of poverty, deprivation, and social decay in the rapidly industrializing cities of Victorian England. His venture was a success, and by 1831, he had moved into manufacturing, renting a small factory in Crooked Lane, Birmingham, to produce his cocoa products on a commercial scale. He received a Royal Warrant from Queen Victoria in 1854, a testament to the quality of his products.

The business truly began to flourish under the leadership of his sons, Richard and George Cadbury, who took over the struggling company in 1861. Through sheer hard work and innovation, they turned it around. In 1879, they made a revolutionary decision that would change the company and the city of Birmingham forever. Seeking to escape the cramped, polluted, and unhealthy conditions of the inner city, they moved their factory four miles south to a greenfield site between the villages of Stirchley, King's Norton, and Selly Oak. They named the new site Bournville, a combination of Bourn, for the local Bourn Brook river, and ville, the French word for town, inspired by the fashionable confectionery centres of France. This was far more than just a new factory; it was the birth of a revolutionary new way of living and working. George Cadbury was a visionary philanthropist who passionately believed that a happy, healthy, and well-housed workforce was the key to a successful and ethical business. He began building a model village around the factory, with high-quality houses set in large gardens, parks, open spaces, swimming pools, and community facilities, creating an environment where his workers and their families could thrive in body, mind, and spirit. This pioneering approach to social welfare and corporate responsibility set a new and enduring standard for industrial relations in Britain and around the world, and the Bournville Village Trust continues its work to this day.

The 20th century saw a wave of product innovation that cemented Cadbury's place in the nation's heart and made it a global household name. In 1905, the company launched Cadbury Dairy Milk, a chocolate bar with a significantly higher proportion of milk than anything else on the market. It was an instant and overwhelming success and remains our flagship product to this day. This was followed by a stream of iconic creations that have become part of British culture: the Flake in 1920, the Creme Egg in 1923, Roses in 1938, Wispa in 1981, and Twirl in 1987. The company also became famous for its innovative and memorable advertising campaigns, from the iconic glass and a half of milk to the famous Cadbury drumming gorilla advert. In 2010, Cadbury became part of the Mondelez International family, one of the world's largest snacking companies with a portfolio that includes Oreo, Toblerone, Milka, Philadelphia, and Ritz. This partnership has allowed us to invest over 75 million pounds in our Bournville site, securing its future as a world-class centre for chocolate manufacturing and innovation for generations to come. As we look to the future, we are prouder than ever of our Birmingham roots and our enduring legacy of making the world a little sweeter.

Our Iconic Brands and Products

Working at Cadbury means working with some of the most beloved and recognized brands in the world. Our product portfolio is vast and diverse, bringing joy to consumers of all ages in every corner of the globe. The cornerstone of our range is Cadbury Dairy Milk, the nation's favourite chocolate bar, known for its distinctive purple packaging and its uniquely smooth and creamy taste, which comes from the famous glass and a half of milk in every bar. Beyond Dairy Milk, our family of brands includes Cadbury Flake, with its delicate, crumbly layers of chocolate; Cadbury Creme Egg, the iconic Easter treat that has been a springtime tradition for over a century; Cadbury Roses, the classic box of assorted chocolates that has been shared at celebrations and gatherings for decades; Cadbury Twirl, the swirled chocolate finger; Cadbury Wispa, the aerated chocolate bar; Cadbury Buttons, a favourite with children; Cadbury Bournville, our rich dark chocolate; and Cadbury Fudge, the chewy caramel bar. We also produce a wide range of seasonal products, including Easter eggs, Christmas selection boxes, and advent calendars, which are a highlight of the British festive calendar. As part of the Mondelez International family, our Bournville site also plays a role in the production and distribution of other global brands. When you work at Cadbury, you are not just making chocolate; you are creating moments of happiness for millions of people every single day.

Why Birmingham? The Vibrant Heart of the UK

Choosing a career with Cadbury means choosing a life in Birmingham, one of the United Kingdom's most dynamic, diverse, and exciting cities. As the second-largest city in the country, with a population of over 1.1 million people, Birmingham is a major hub for business, culture, education, and innovation. It is a city that is constantly reinventing itself, blending its rich industrial heritage with a bold, forward-looking vision. From the stunning modern architecture of the Library of Birmingham, the largest public library in Europe, to the historic network of canals that famously outnumber those of Venice, Birmingham is a city of fascinating contrasts and endless discovery. It is a shopper's paradise, home to the iconic Bullring and Grand Central shopping centres, and a food lover's dream, with a culinary scene that spans from six Michelin-starred restaurants to vibrant street food markets in Digbeth. The city's cultural calendar is packed with world-class events, from performances at the Symphony Hall and the Birmingham Royal Ballet to international cricket at Edgbaston Stadium and the famous Frankfurt Christmas Market, the largest authentic German Christmas market outside of Germany and Austria. Birmingham is also one of the youngest cities in Europe, with nearly 40 percent of its population under the age of 25, and it boasts a vibrant, multicultural community of over 187 nationalities, creating a welcoming and inclusive atmosphere for newcomers from all over the world. With excellent transport links, including Birmingham New Street Station, a major international airport, and the future HS2 high-speed rail line that will connect it to London in just 49 minutes, Birmingham is perfectly connected to the rest of the UK and beyond. The cost of living is significantly lower than London, making it an attractive and affordable place to build your future.

General Job Information

Company: Cadbury (a Mondelez International Company)

Location: Bournville, Birmingham, United Kingdom

Work Hours: Full-time positions, typically 40 hours per week. Various shift patterns are available, including morning, afternoon, and night shifts, depending on the role.

Contract Type: Permanent and fixed-term contracts available.

Salary and Benefits: Highly competitive salaries, along with a comprehensive benefits package including a generous pension scheme, life assurance, and access to employee discount programs.

A World of Opportunity: Available Roles

We are recruiting for a vast number of roles across every aspect of our operations. We are looking for people with diverse skills and from all backgrounds. The following is a detailed, but not exhaustive, list of the career opportunities available at our Bournville site.

I. Production and Manufacturing: The Heart of Cadbury

This is where the magic happens. Our production teams are responsible for crafting the millions of chocolate bars, eggs, and treats that are enjoyed by people every day. We are looking for hundreds of dedicated individuals who take pride in their work and have a keen eye for detail.

1. Production Line Operative

Key Responsibilities Production Line Operative: As a Production Line Operative, you will be a vital part of the team that ensures our production lines run smoothly and efficiently. Your duties will include operating and monitoring our state-of-the-art machinery, ensuring a continuous flow of products, performing quality checks on products as they pass through the line, and reporting any issues to your line leader. You will also be responsible for maintaining a clean and safe working environment in your area, adhering to all food safety and hygiene standards. This is a hands-on role that requires focus and a commitment to teamwork.

2. Chocolate Maker and Conche Operator

Key Responsibilities Chocolate Maker and Conche Operator: This is a highly skilled role at the very heart of our chocolate-making process. You will be responsible for operating the large conching machines that mix, grind, and heat the chocolate ingredients to develop the unique flavour and smooth texture of Cadbury Dairy Milk. Your role will involve precisely measuring and adding ingredients according to our secret recipes, monitoring temperature and timings, and taking samples for the quality lab to ensure every batch is perfect. This role requires a passion for the craft of chocolate making and meticulous attention to detail.

3. Moulding Machine Specialist

Key Responsibilities Moulding Machine Specialist: As a Moulding Machine Specialist, you will oversee the process of turning liquid chocolate into our iconic bars and shapes. You will operate the complex moulding lines, which deposit the tempered chocolate into moulds, cool them in long cooling tunnels, and then de-mould the finished products. You will be responsible for setting up the machines for different products, monitoring the process to prevent defects, and performing routine cleaning and maintenance on the equipment. This is a technical role that requires mechanical aptitude and problem-solving skills.

4. Wrapping and Packaging Machine Operator

Key Responsibilities Wrapping and Packaging Machine Operator: The final step in our process is wrapping our delicious products in their iconic purple packaging. As a Wrapping and Packaging Machine Operator, you will be responsible for running our high-speed packaging lines. Your duties will include loading the machines with packaging materials such as foil and paper, monitoring the machines to ensure they are running correctly, performing quality checks on the finished wrapped products, and troubleshooting any minor issues that may arise. This role is crucial for ensuring our products look as good as they taste.

5. Production Sanitation Crew Member

Key Responsibilities Production Sanitation Crew Member: Hygiene and food safety are our top priorities. As a member of our dedicated Sanitation Crew, you will be responsible for the deep cleaning of our production machinery and environment. This involves disassembling equipment, cleaning all components according to strict protocols using approved cleaning agents, and then reassembling them for the next production run. You will also be responsible for cleaning the production floors, walls, and drains. This is a physically demanding but incredibly important role that ensures the safety and quality of our products. Full training and protective equipment are provided.

6. Process Improvement Technician

Key Responsibilities Process Improvement Technician: In this role, you will work closely with the production and engineering teams to identify opportunities to improve our manufacturing processes. You will collect and analyze production data, observe the lines in action, and help to implement changes that can increase efficiency, reduce waste, and improve quality. You will use lean manufacturing principles and tools to drive continuous improvement across the site. This role is perfect for someone with an analytical mind and a passion for making things better.

7. Raw Material Preparation Operative

Key Responsibilities Raw Material Preparation Operative: Before our chocolate can be made, the raw materials must be carefully prepared. In this role, you will be responsible for receiving, weighing, and preparing the key ingredients used in our recipes, including cocoa beans, sugar, milk powder, and cocoa butter. You will operate sieving, grinding, and mixing equipment, and ensure that all materials are stored correctly and used within their shelf life. Accuracy and attention to hygiene are paramount in this role, as the quality of our raw materials directly determines the quality of our finished chocolate.

II. Engineering and Maintenance: Keeping the Factory Running

Our world-class factory relies on a team of highly skilled engineers and technicians to maintain, repair, and improve our complex machinery and infrastructure. We are looking for proactive problem-solvers to join this critical team.

8. Mechanical Maintenance Technician

Key Responsibilities Mechanical Maintenance Technician: You will be responsible for the mechanical health of our production equipment. This includes performing planned preventative maintenance on our machinery, responding quickly to breakdowns to diagnose and fix mechanical faults, and installing new equipment. You will work with a wide range of mechanical systems, including motors, gearboxes, conveyors, chains, belts, and pneumatic systems. A strong background in mechanical engineering and a passion for hands-on problem-solving are essential for this role.

9. Electrical Maintenance Technician

Key Responsibilities Electrical Maintenance Technician: As an Electrical Maintenance Technician, you will be responsible for all electrical aspects of our factory. Your duties will include fault-finding on electrical control panels, repairing and replacing electrical components, working with PLCs (Programmable Logic Controllers) and SCADA systems, and ensuring all electrical systems comply with safety regulations. This is a highly technical role that requires a qualified electrician with experience in an industrial or manufacturing environment.

10. Automation and Robotics Engineer

Key Responsibilities Automation and Robotics Engineer: Our Bournville factory is at the forefront of automation and Industry 4.0 technology. In this role, you will be responsible for maintaining and improving our fleet of robotic systems and automated production lines. This includes programming robots, troubleshooting automation software, calibrating sensors and vision systems, and developing new automated solutions to improve our processes. This is an exciting role for an engineer with a passion for robotics and cutting-edge technology.

11. Facilities and Utilities Engineer

Key Responsibilities Facilities and Utilities Engineer: This role is responsible for the infrastructure of the entire Bournville site. You will oversee the maintenance and operation of our utility systems, including steam boilers, compressed air systems, HVAC (Heating, Ventilation, and Air Conditioning), refrigeration plants, and water treatment systems. You will also manage the maintenance of the factory buildings and grounds, ensuring a safe and efficient environment for everyone. This role requires a broad knowledge of building services and utility management.

12. Welding and Fabrication Technician

Key Responsibilities Welding and Fabrication Technician: As a Welding and Fabrication Technician, you will be responsible for carrying out welding repairs and fabrication work on our factory equipment and infrastructure. This includes MIG, TIG, and arc welding on stainless steel and mild steel components, fabricating new parts and structures from engineering drawings, and carrying out on-site repairs to damaged equipment. You must hold relevant welding certifications and have experience working in a food-safe environment where hygiene standards are critical.

III. Supply Chain, Logistics and Warehousing

Our supply chain team is the backbone of our operation, managing the flow of raw materials into the factory and the distribution of finished products to our customers across the country and beyond. We are looking for organized and efficient individuals to join this fast-paced department.

13. Warehouse Operative

Key Responsibilities Warehouse Operative: Working in our vast warehouse, you will be responsible for a variety of tasks to keep our supply chain moving. This includes receiving and checking incoming deliveries of raw materials and packaging, carefully storing goods in the correct locations using our warehouse management system, picking and assembling orders for the production lines, and preparing finished products for dispatch. You will use handheld scanners and other technology to track inventory movements accurately. This is an active role that requires physical fitness and a high level of accuracy.

14. Forklift Truck Driver

Key Responsibilities Forklift Truck Driver: As a qualified Forklift Truck Driver, you will be responsible for safely and efficiently moving pallets of raw materials and finished goods around our warehouse and production facility. You will load and unload lorries at our loading bays, stack goods in high-bay racking, and transport materials to and from the production lines on a continuous basis. A valid forklift license (Counterbalance or Reach) and a strong commitment to safety are essential for this role. You will also be expected to carry out daily pre-use checks on your vehicle.

15. Logistics Coordinator

Key Responsibilities Logistics Coordinator: In this office-based role, you will help to plan and coordinate the transportation of our products from Bournville to retailers and distribution centres across the UK and internationally. This involves booking hauliers, planning delivery routes to maximize efficiency, tracking shipments in real-time to ensure they arrive on time, and resolving any transportation issues that may arise. You will work closely with our warehouse team and our customers to ensure a smooth and efficient logistics operation. Strong organizational and communication skills are key to this role.

16. Supply Chain Planner and Analyst

Key Responsibilities Supply Chain Planner and Analyst: As a Supply Chain Planner, you will be responsible for forecasting demand for our products and ensuring we have the right amount of raw materials and packaging in stock to meet our production schedule. You will analyze sales data, monitor inventory levels, and work with our procurement team to place orders with suppliers around the world. This is an analytical role that is crucial for ensuring we can meet our customers' needs without holding excess inventory, and it requires strong skills in data analysis and planning.

17. Procurement and Purchasing Assistant

Key Responsibilities Procurement and Purchasing Assistant: Supporting the procurement team, you will be responsible for the administrative tasks associated with buying the vast range of goods and services needed to run our factory. This includes raising purchase orders, liaising with suppliers to confirm delivery dates and resolve any issues, processing invoices, and maintaining our supplier database. You will also assist with sourcing new suppliers and negotiating prices. This role is a great entry point into a career in procurement and supply chain management.

18. Delivery and Distribution Driver

Key Responsibilities Delivery and Distribution Driver: As a Delivery Driver for Cadbury, you will be responsible for the safe and timely delivery of our products to customers, retail stores, and distribution centres within the Birmingham region and beyond. Your duties will include loading your vehicle with the correct orders, following planned delivery routes, obtaining signatures upon delivery, and maintaining your vehicle in a clean and roadworthy condition. You must hold a valid UK driving licence and have a clean driving record. This role offers a degree of independence and is ideal for someone who enjoys being on the road.

IV. Health, Safety and Environment (HSE)

The safety and well-being of our employees is our highest priority. Our HSE team is dedicated to maintaining a safe working environment and ensuring our operations are environmentally responsible. We are looking for individuals who share our commitment to safety and sustainability.

19. Health and Safety Officer Assistant

Key Responsibilities Health and Safety Officer Assistant: In this critical role, you will assist the Health and Safety Manager in implementing and maintaining our comprehensive safety management system. Your duties will include conducting regular workplace inspections and risk assessments across all areas of the factory, helping to organize and deliver safety training sessions for all employees including new starter inductions, investigating any accidents or near-miss incidents and preparing detailed reports with recommendations for corrective actions, and ensuring that all safety signage and equipment such as fire extinguishers, first aid kits, and emergency showers are in place and up to date. You will also help to maintain our records for regulatory compliance and contribute to the development of new safety policies and procedures.

20. Environmental Sustainability Coordinator Assistant

Key Responsibilities Environmental Sustainability Coordinator Assistant: Cadbury and Mondelez International are deeply committed to reducing our environmental impact and building a more sustainable future. In this role, you will support the Environmental team in monitoring and improving our sustainability performance. Your duties will include collecting and analyzing data on energy consumption, water usage, carbon emissions, and waste generation, assisting with the management of our waste recycling and reduction programs, helping to prepare environmental reports for internal and external stakeholders, and supporting the implementation of new green initiatives across the site. You will play a key role in helping us achieve our ambitious sustainability targets, including our goal of sourcing 100 percent of our cocoa through the Cocoa Life program.

21. Fire Safety and Emergency Response Team Member

Key Responsibilities Fire Safety and Emergency Response Team Member: As a member of our internal emergency response team, you will be trained to respond to a range of emergency situations, including fires, chemical spills, gas leaks, and medical emergencies. Your duties will include participating in regular fire drills and emergency simulations, maintaining and inspecting fire-fighting equipment and emergency exits, and being on standby during your shift to respond immediately to any alarm. You will receive comprehensive training in first aid, fire suppression techniques, and evacuation procedures. This is a role that requires courage, calm under pressure, and a genuine desire to protect your colleagues.

V. Quality, Food Safety and Research and Development

Our commitment to quality is at the core of everything we do. Our Quality and R&D teams work tirelessly to ensure that every product that leaves our factory is safe, delicious, and meets the high standards our consumers expect.

22. Quality Assurance (QA) Technician

Key Responsibilities Quality Assurance (QA) Technician: As a QA Technician, you will be the guardian of our quality standards on the factory floor. You will conduct regular checks and audits of the production process, from raw materials to finished products. This includes taking samples at various stages of production, performing visual and physical tests, checking packaging integrity and labelling accuracy, and ensuring that all procedures are being followed correctly. You will record your findings meticulously and work with the production team to correct any issues immediately. A keen eye for detail and a methodical approach are essential for this role.

23. Laboratory Analyst

Key Responsibilities Laboratory Analyst: Working in our on-site laboratory, you will perform a range of scientific tests on our raw materials and finished products to ensure they meet our strict specifications for safety, quality, and consistency. This may include microbiological testing to check for harmful bacteria, chemical analysis to verify fat, sugar, and moisture content, and sensory evaluation to assess taste, texture, and appearance. You will be responsible for accurately recording your results, calibrating and maintaining the laboratory equipment, and flagging any out-of-specification results immediately. A background in food science, chemistry, or a related field is beneficial for this role.

24. R&D Kitchen Assistant and Pilot Plant Technician

Key Responsibilities R&D Kitchen Assistant and Pilot Plant Technician: In this exciting role, you will support our team of food scientists and chocolatiers as they develop the next generation of Cadbury products. You will work in our R&D pilot plant, a mini-factory where new recipes and processes are tested before they go into full-scale production. Your duties will include weighing out ingredients with precision, operating small-scale chocolate-making equipment, helping to produce trial batches of new products, and cleaning and maintaining the pilot plant equipment. This is a fantastic opportunity for someone with a passion for food and innovation to get a start in the world of product development.

VI. Administration, Finance and Human Resources

These teams provide the essential support services that keep our entire operation running smoothly. We are looking for organized, professional, and personable individuals to join these vital functions.

25. Receptionist and Front of House Administrator

Key Responsibilities Receptionist and Front of House Administrator: As the first point of contact for visitors to our historic Bournville site, you will be the face of Cadbury. You will be responsible for welcoming guests, contractors, and new employees with a warm and professional manner, managing the main switchboard and directing calls, handling incoming and outgoing mail and deliveries, booking meeting rooms, and ensuring the reception area is always professional and welcoming. This role requires excellent communication skills and a friendly, positive attitude.

26. Human Resources (HR) Administrator

Key Responsibilities Human Resources (HR) Administrator: Supporting our busy HR department, you will assist with a wide range of administrative tasks that are essential for managing our large workforce. This includes helping with the recruitment process by scheduling interviews, sending out offer letters, and processing new starter paperwork, maintaining accurate employee records on our HR information system, processing payroll information and handling holiday requests, and answering employee queries on HR policies and procedures. This is a great opportunity to develop a career in HR in a large and dynamic organization.

27. Finance and Accounts Assistant

Key Responsibilities Finance and Accounts Assistant: As part of our finance team, you will provide support with day-to-day accounting tasks. This may include processing purchase invoices and matching them to purchase orders, reconciling supplier statements and resolving any discrepancies, assisting with credit control by chasing overdue payments, preparing bank reconciliations, and helping to prepare monthly financial reports. This role requires a high level of accuracy, numeracy, and integrity. Experience with accounting software such as SAP is an advantage.

28. Data Entry Clerk

Key Responsibilities Data Entry Clerk: In this role, you will be responsible for accurately and efficiently inputting large volumes of data into our company systems. This could be production data, sales orders, inventory records, or supplier information. You will verify the accuracy of data before entering it, identify and correct any errors, and generate reports as required. This role is crucial for ensuring the data we use to make business decisions is accurate and up-to-date. Fast and accurate typing skills and a high level of concentration are required.

VII. Sales, Marketing and Customer Service

These teams are the voice of Cadbury to our customers and consumers. They build our brand, manage our relationships with retailers, and ensure that everyone who interacts with Cadbury has a positive experience.

29. Customer Service Advisor

Key Responsibilities Customer Service Advisor: As a Customer Service Advisor, you will be responsible for handling inquiries and feedback from our consumers via phone, email, and social media. You will answer questions about our products, their ingredients, and their availability, investigate any complaints with empathy and professionalism, arrange for replacement products to be sent where appropriate, and ensure that every consumer feels heard and valued. This role requires excellent communication skills, empathy, and a passion for helping people.

30. Sales Support Administrator

Key Responsibilities Sales Support Administrator: You will provide vital administrative support to our national sales team. This includes processing sales orders from our major retail customers such as Tesco, Sainsbury's, and Asda, preparing sales reports and presentations for key account meetings, coordinating with the logistics team to ensure our products are delivered on time and in full, and managing customer accounts. This is a fast-paced role that requires strong organizational skills and the ability to work under pressure.

31. Marketing Assistant

Key Responsibilities Marketing Assistant: Supporting the brand marketing team, you will help to implement the marketing plans for our iconic brands. This could involve helping to organize promotional events and product launches, managing our social media channels and creating engaging content, working with design agencies on new packaging concepts, coordinating with PR agencies, and tracking the performance of our marketing campaigns using analytics tools. This is a creative and varied role that is perfect for someone looking to start a career in marketing.

VIII. Site Services and Facilities

This department ensures that our large and historic Bournville site is a safe, clean, and pleasant place to work for our thousands of employees.

32. Site Security Officer

Key Responsibilities Site Security Officer: As a Security Officer, you will be responsible for the safety and security of our people, products, and property across the entire Bournville campus. Your duties will include patrolling the site on foot and by vehicle, monitoring CCTV cameras and alarm systems, controlling access at the main gates by checking identification and logging visitors, and responding to any security incidents or emergencies. This is a position of trust that requires a high level of professionalism, integrity, and vigilance. An SIA licence is desirable.

33. Cleaner and Hygiene Operative (Non-Production Areas)

Key Responsibilities Cleaner and Hygiene Operative: You will be part of the team that maintains the cleanliness and hygiene of our offices, canteens, meeting rooms, restrooms, and visitor areas. This includes dusting, vacuuming, mopping floors, cleaning restrooms and replenishing supplies, emptying bins, and ensuring that all non-production areas of our site are kept to the highest standards. This is a vital role that contributes to the health, well-being, and comfort of all our employees and visitors.

34. Canteen and Catering Assistant

Key Responsibilities Canteen and Catering Assistant: Working in our large employee canteen, you will assist with basic food preparation such as making sandwiches and salads, serve meals to our staff during busy service periods, operate the tills and handle cash and card payments, and keep the dining areas, kitchen, and serving counters clean and tidy. This is a busy role that requires a friendly and efficient approach to customer service, and a basic food hygiene certificate is desirable.

35. Grounds Maintenance Operative

Key Responsibilities Grounds Maintenance Operative: The Bournville site is famous for its beautiful green spaces, which are a legacy of George Cadbury's vision. As a Grounds Maintenance Operative, you will be part of the team that looks after our lawns, gardens, flower beds, hedges, and sports pitches. Your duties will include mowing, planting, pruning, weeding, leaf clearing, and generally keeping our grounds looking beautiful for our employees and the local community to enjoy throughout the seasons.

IX. Information Technology (IT)

Our IT team provides the digital infrastructure and support that our entire operation relies on, from the factory floor systems to the office network and beyond.

36. IT Support Technician (Helpdesk)

Key Responsibilities IT Support Technician (Helpdesk): As a first-line IT Support Technician, you will be the go-to person for any IT issues across the site. You will provide technical support to our employees via phone, email, and in person, troubleshooting problems with laptops, desktops, printers, mobile devices, and software applications. You will log all calls in our ticketing system, resolve issues where possible, and escalate more complex problems to the second-line support team. This role requires strong technical knowledge and excellent customer service skills.

37. Network and Systems Support Technician

Key Responsibilities Network and Systems Support Technician: In this more senior IT role, you will be responsible for supporting the network infrastructure and server systems that underpin our entire operation. This includes monitoring network performance, troubleshooting connectivity issues, assisting with server maintenance and software updates, managing user accounts and access permissions in Active Directory, and supporting the IT systems used on the factory floor such as MES (Manufacturing Execution Systems) and SCADA. This role requires a deeper level of technical expertise and experience in IT infrastructure management.

X. Cadbury World: The Visitor Experience

Cadbury World is our award-winning visitor attraction located right here on the Bournville site. It welcomes over half a million visitors every year and is one of the most popular family attractions in the UK. We are looking for enthusiastic and customer-focused individuals to join the Cadbury World team.

38. Cadbury World Tour Guide

Key Responsibilities Cadbury World Tour Guide: As a Tour Guide, you will be the star of the show, leading groups of visitors through the Cadbury World experience and bringing the story of chocolate and Cadbury to life. You will deliver engaging and entertaining presentations, answer questions from visitors of all ages, and ensure that every guest has a memorable and enjoyable visit. This role requires a confident and outgoing personality, excellent public speaking skills, and a genuine passion for the Cadbury brand and its history.

39. Cadbury World Retail Assistant

Key Responsibilities Cadbury World Retail Assistant: Working in the Cadbury World shop, one of the largest chocolate shops in the world, you will be responsible for providing excellent customer service to our visitors. Your duties will include assisting customers with their purchases, operating the tills, restocking shelves and displays with our full range of Cadbury products and merchandise, and maintaining the shop in a clean and attractive condition. This is a fun and fast-paced role, especially during peak holiday periods.

40. Cadbury World Cafe Assistant

Key Responsibilities Cadbury World Cafe Assistant: In the Cadbury World cafe, you will serve our visitors with a range of delicious food and drinks, including our famous hot chocolate. Your duties will include taking orders, preparing hot and cold beverages, serving food, operating the till, and keeping the cafe area clean and welcoming. A friendly and efficient approach to customer service is essential, as the cafe is often very busy with excited visitors.

What We Are Looking For: The Cadbury Character

While each role has its own specific requirements, there are some core qualities that we look for in every potential member of the Cadbury family. We are looking for people who embody the values that have defined our company for over two centuries.

Passionate about Quality: A deep-seated pride in producing the best possible products and delivering the best possible service, every single day.

Team Players: The ability to work collaboratively and supportively with colleagues from all backgrounds and departments.

Reliable and Committed: A strong work ethic, punctuality, and a commitment to seeing a job through to the end.

Safety-Conscious: An unwavering commitment to following all health, safety, and food hygiene rules to protect yourself and your colleagues.

Eager to Learn: A curiosity and a desire to develop new skills, embrace new technologies, and grow with the company.

Adaptable: The ability to thrive in a fast-paced and ever-changing manufacturing and commercial environment.

What We Offer: More Than Just a Job

A career at Cadbury is a chance to be part of something truly special. We offer a comprehensive package that reflects our deep commitment to the well-being and development of our employees.

Competitive Salary and Pension: We offer attractive pay rates that are regularly benchmarked against the market, along with a generous company pension scheme to help you plan for a secure future.

Training and Development: We provide extensive on-the-job training and opportunities for career progression. We are committed to helping our employees reach their full potential through apprenticeships, professional qualifications, and internal development programs.

A Great Working Environment: From our state-of-the-art factory to our beautiful grounds, we provide a fantastic place to work. We also have a vibrant social club, sports facilities, and a range of well-being initiatives for our employees to enjoy.

Generous Holiday Allowance: We offer a generous holiday entitlement, plus bank holidays, so you can enjoy a healthy work-life balance.

Employee Discounts: And yes, there is a famous staff shop right on site where you can buy your favourite Cadbury treats at a significant discount!

Life Assurance and Health Benefits: We provide life assurance cover and access to an Employee Assistance Programme that offers confidential support for a range of personal and professional issues.

Information for International Applicants

We welcome applications from talented individuals around the world. If you are applying from outside the United Kingdom, there are some important things you should know. To work legally in the UK, you will need a valid work visa. The most common route for skilled workers is the Skilled Worker visa, which requires sponsorship from a UK employer. For certain roles, Cadbury may be able to act as your sponsor. The UK also has other visa categories, including the Youth Mobility Scheme for citizens of certain countries aged 18 to 30, and the Graduate visa for those who have recently completed a degree at a UK university. We recommend that you check the UK Government's official website (gov.uk) for the most up-to-date information on visa requirements and eligibility. Regarding the cost of living in Birmingham, it is significantly more affordable than London. You can expect to pay between 500 and 800 pounds per month for a room in a shared house, and between 800 and 1,200 pounds per month for a one-bedroom flat. Birmingham has an excellent public transport system, including buses, trains, and the Midland Metro tram, making it easy to get around the city without a car. The UK's National Health Service (NHS) provides free healthcare to all residents, which is a significant benefit for those relocating from abroad.

Frequently Asked Questions

Do I need previous experience in the food industry? Not necessarily. While experience is valued for some of our more technical and senior roles, many of our positions, particularly in production, warehousing, and site services, are entry-level and we provide full training. What matters most is your attitude, your willingness to learn, and your commitment to quality and safety.

What languages are required? A good working knowledge of English is essential for all roles, as it is needed for understanding safety instructions, communicating with colleagues, and reading work documents. However, we are a diverse and multicultural workplace and we value the language skills that our international employees bring.

Is accommodation provided? Cadbury does not directly provide accommodation. However, Birmingham has a wide range of affordable rental options, and our HR team can provide guidance and resources to help you find suitable housing in the Bournville area and surrounding neighbourhoods.

What are the working hours? Most of our factory roles operate on a shift pattern, which may include early mornings, afternoons, nights, and weekends. Office-based roles typically follow standard business hours of 9am to 5pm, Monday to Friday. Cadbury World roles may include weekend and bank holiday working, especially during peak seasons.

How to Apply: Your Journey Starts Here

We have made our application process as simple as possible. If you are excited by the prospect of joining our team and building a career with one of the world's most iconic and beloved brands, we want to hear from you. Please send your up-to-date CV (Curriculum Vitae) and a cover letter explaining why you would like to work for Cadbury and which role or department you are most interested in to our dedicated recruitment email address. Please specify the job title in the subject line of your email to help us process your application quickly.

Email for Applications: jobs@birmingham.co.uk

Alternative Email: Applybh@connect6group.com

We are an equal opportunities employer and welcome applications from all sections of the community, regardless of age, gender, ethnicity, religion, disability, or sexual orientation. Your passion, potential, and commitment are what matter most to us. Take the first step on your sweet new career path. Apply today and become part of the Cadbury story!

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