Exceptional Career Opportunities at City2 Brussels: Join Belgium's Premier Urban Shopping Destination

Essential Job Information

Available Positions:	23 diverse career opportunities in retail, hospitality, customer service, and mall operations
Company:	City2 Brussels - Belgium's premier urban shopping destination with 100+ shops in the heart of Brussels
Working Hours:	Full-time and part-time positions with flexible schedules, Monday-Friday 10:00-19:00, Saturday 10:00-19:30
Location:	Brussels, Belgium (Rue Neuve 123, 1000 Bruxelles) - Central location in the heart of the European capital
Contract Type:	Permanent and temporary positions with comprehensive benefits and career development opportunities
Educational Requirements:	High school diploma minimum; retail, hospitality, or customer service experience preferred
Experience Level:	From entry-level to experienced professionals in retail, hospitality, and customer service fields
Language Requirements:	Proficiency in French required; Dutch, English, and additional European languages highly valued
Target Candidates:	Retail professionals, customer service specialists, hospitality workers, and operations staff passionate about urban shopping experiences
Application Email:	secretariat@city2.be

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City2 Brussels: Belgium's Premier Urban Shopping and Lifestyle Destination

City2 Brussels stands as Belgium's most dynamic and comprehensive urban shopping destination, embodying Belgian excellence in retail innovation and multicultural customer experience since its establishment in the heart of Brussels, the vibrant capital of Europe. Located strategically at Rue Neuve 123 in Brussels' bustling city center, our shopping destination has evolved into a comprehensive lifestyle center that combines premium shopping, exceptional international dining, and world-class customer service across 39,500 square meters of thoughtfully designed retail space. Today, City2 Brussels serves as the premier shopping destination for both Brussels residents and international visitors from across Europe and beyond, offering over 100 carefully curated shops and restaurants that represent the finest in Belgian hospitality and international retail excellence while celebrating the multicultural spirit that defines modern Brussels.

Our rich heritage and unwavering commitment to customer satisfaction have positioned City2 Brussels at the forefront of European retail innovation, where we tackle the most complex challenges facing modern urban shopping center operations, multicultural customer experience enhancement, and sustainable retail practices in one of Europe's most diverse and cosmopolitan cities. We are innovators and customer-focused problem solvers, capable of integrating deep retail expertise, advanced customer service technologies, and sophisticated operational systems to create shopping experiences that deliver unparalleled convenience, quality, and cultural authenticity to hundreds of thousands of visitors annually while maintaining the highest standards of Belgian service excellence and European operational efficiency in the heart of the European Union's capital city.

The scope and scale of City2 Brussels' operations reflect our position as a true leader in urban retail destination management and multicultural customer experience innovation. Our comprehensive expertise encompasses cutting-edge retail technologies that include digital customer engagement systems, advanced security and safety protocols, sustainable operations management, and sophisticated multilingual customer service delivery with exceptional performance characteristics that serve Brussels' diverse international community. This multidisciplinary approach enables us to address complex retail challenges that require integrated solutions, from developing seamless omnichannel shopping experiences that connect physical and digital retail to creating exceptional customer service programs that exceed expectations while contributing to Brussels' reputation as a world-class shopping and cultural destination that welcomes visitors from across Europe and the global community.

Revolutionary Urban Retail Experience and Multicultural Customer Service Excellence

City2 Brussels' premium retail division represents one of the most sophisticated and culturally diverse sectors of our business, where we actively shape the future of urban shopping center operations through innovative customer service solutions and advanced retail management processes that celebrate Brussels' unique position as Europe's multicultural capital. Our retail expertise spans the complete spectrum of urban shopping center operations, from advanced customer flow management that optimizes visitor experiences to sophisticated tenant relations that ensure consistent quality across all retail partners while fostering an environment that reflects Brussels' rich cultural diversity and international character. We have developed integrated retail systems specifically designed for the demanding requirements of urban shopping destinations, addressing the unique challenges posed by diverse customer expectations, international visitor needs, multilingual communication, and cultural sensitivity while contributing to improved customer satisfaction, operational efficiency, and tenant success in one of Europe's most dynamic retail environments.

In the realm of advanced multicultural customer service delivery, City2 Brussels has established itself as a leader in hospitality excellence that combines Belgian service traditions with modern customer experience technologies and international cultural awareness. Our customer service technologies serve critical functions in visitor assistance, information provision, and problem resolution, where responsiveness, cultural awareness, and multilingual service quality are paramount to serving Brussels' diverse international community. These systems integrate cutting-edge communication technology and traditional Belgian hospitality to deliver superior customer experiences while maintaining consistency across diverse visitor demographics, directly contributing to our customers' satisfaction and Brussels' reputation for exceptional hospitality and service excellence that welcomes visitors from across Europe and the global community.

Our advanced retail operations and tenant management systems represent another area of exceptional expertise, where City2 Brussels' deep understanding of urban retail dynamics and multicultural customer behavior converge to create solutions that ensure optimal performance across all retail partners while maintaining the highest customer service standards in one of Europe's most competitive retail markets. These sophisticated operational technologies must achieve seamless coordination between diverse retail operations, consistent quality delivery, and exceptional customer experiences while processing hundreds of thousands of visitor interactions with zero-tolerance for service failures in the demanding environment of Brussels' premier shopping destination. Our management teams continuously innovate in this field, developing new operational procedures and customer service methods that improve performance while reducing operational complexity and ensuring consistent excellence across all shopping center operations.

The hospitality and international dining sectors represent some of City2 Brussels' most culturally significant and strategically important development areas, where our solutions must meet the most demanding culinary, service, and cultural authenticity requirements of Brussels' diverse international community. Our food and beverage division, anchored by the innovative EATS! food court, specializes in restaurant and café operations that combine international cuisine with Belgian culinary traditions, exceptional service delivery, and cultural authenticity, enabling visitors to experience Brussels' rich multicultural culinary heritage while enjoying international dining options that reflect the city's position as Europe's crossroads. These advanced hospitality systems integrate sophisticated food service operations and cultural presentation that showcase Brussels' position as a global culinary destination while serving diverse international visitor preferences and celebrating the multicultural character that defines modern Brussels.

Digital Innovation and Smart Urban Shopping Center Management

City2 Brussels' expertise in digital innovation and smart urban shopping center management represents the pinnacle of modern retail facility sophistication, where advanced technology integration, customer analytics, and predictive service delivery work together to create shopping experiences that achieve unprecedented levels of convenience, personalization, and customer satisfaction in one of Europe's most technologically advanced retail environments. These operational capabilities are particularly critical in high-traffic urban retail environments, where even minor variations in customer service quality, facility management, or operational efficiency can significantly impact visitor satisfaction or tenant performance in the competitive Brussels retail market. Our advanced management technologies represent years of investment in state-of-the-art retail systems, customer experience platforms, and operational optimization tools, resulting in shopping center capabilities that provide unmatched levels of service consistency, operational efficiency, and customer satisfaction while serving the demanding expectations of Brussels' sophisticated international clientele.

Our smart shopping center initiatives address some of the most complex challenges in modern urban retail facility management, where traditional operational methods must be enhanced with intelligent automation and predictive customer service systems that maintain excellence while significantly improving efficiency and visitor satisfaction in the fast-paced environment of Brussels' premier shopping destination. City2 Brussels' operations teams work continuously to develop and implement advanced customer service solutions, predictive maintenance programs, and intelligent facility management systems that optimize operational parameters without compromising the exceptional service standards that Brussels visitors expect across diverse retail and dining experiences while maintaining the multicultural character and international appeal that defines our shopping destination.

City2 Brussels' digital customer engagement and experience optimization initiatives represent our pioneering work in connected urban retail environments, where we create comprehensive digital infrastructure that enables real-time customer assistance, personalized service delivery, and continuous experience improvement throughout our shopping center operations while celebrating Brussels' unique multicultural character. The development of these intelligent systems has required intensive investment in digital technology, customer analytics, and service integration to ensure that technology enhancement improves rather than complicates the fundamental goal of providing exceptional shopping and dining experiences while contributing to significant improvements in customer satisfaction, operational efficiency, and tenant success in one of Europe's most dynamic retail markets.

Our approach to smart retail management extends beyond technology implementation to encompass comprehensive staff development that considers the evolving skills requirements of modern urban retail and hospitality professionals serving Brussels' diverse international community. This holistic approach has led to innovations in multilingual training programs, cultural sensitivity initiatives, and customer service excellence that enable our workforce to effectively operate and maintain advanced retail systems while contributing to continuous improvement and innovation in serving one of Europe's most diverse customer bases. We have also developed advanced training technologies that enable rapid skill development and knowledge transfer, contributing to the development of a highly skilled workforce capable of operating at the forefront of retail excellence and Belgian hospitality traditions while celebrating the multicultural character that defines modern Brussels.

Leading Innovation and Urban Retail Excellence

Innovation and urban retail excellence are fundamental to City2 Brussels' corporate philosophy and strategic direction, reflecting our commitment to creating superior shopping and dining experiences that enhance the daily lives of Brussels residents while showcasing Belgian culture and international diversity to visitors from across Europe and the global community. Our comprehensive innovation program encompasses every aspect of our operations, from developing advanced customer service protocols and sustainable facility management to creating retail environments that enable customers to discover exceptional products and services with maximum convenience and cultural authenticity while celebrating Brussels' unique position as Europe's multicultural capital. This commitment is manifested in our continued investment in retail technology, customer experience enhancement, and cultural presentation that improve visitor satisfaction and operational excellence while maintaining the highest standards of Belgian hospitality and service quality in one of Europe's most competitive retail markets.

Advanced urban retail experience development represents City2 Brussels' pioneering work in developing shopping center operations that maintain the high-quality characteristics required for premium urban retail destinations while significantly improving customer convenience through the incorporation of digital technologies, personalized service delivery, and multicultural authenticity that reflects Brussels' diverse international character. The development of these advanced retail experiences has required intensive research in customer behavior, cultural preferences, and service optimization to ensure that innovation enhances rather than complicates the fundamental goal of providing exceptional shopping and dining experiences with maximum cultural authenticity and customer satisfaction while serving the demanding expectations of Brussels' sophisticated international clientele.

Our approach to innovation extends beyond operational development to encompass comprehensive cultural integration and visitor experience optimization that considers the diverse needs and expectations of both local Brussels residents and international visitors from across Europe and beyond. This holistic approach has led to innovations in multilingual service delivery, cultural presentation, and customer engagement that improve experiences while addressing the specific requirements of different visitor demographics, cultural backgrounds, and shopping preferences while celebrating the multicultural character that defines modern Brussels. We have also developed advanced customer feedback systems that enable comprehensive evaluation of service quality, cultural authenticity, and visitor satisfaction, contributing to the development of retail experiences that consistently exceed expectations while supporting Brussels' reputation as a world-class destination that welcomes visitors from across the global community.

City2 Brussels' commitment to advancing urban retail excellence is reflected in our collaborative approach to innovation, where we work closely with retail partners, cultural institutions, and diverse customer communities to develop comprehensive solutions that address evolving retail challenges while maintaining the high service standards required in premium urban shopping destinations. This collaborative approach has led to breakthrough innovations in multicultural customer service delivery, cultural presentation, and operational excellence that benefit the entire Brussels retail community while advancing global standards for urban shopping center management, customer satisfaction, and cultural authenticity in one of Europe's most dynamic and diverse retail markets.

Strategic Location and Operational Excellence

City2 Brussels' strategic location represents one of the most advantageous and accessible retail positions in Western Europe. Our shopping center is strategically positioned at Rue Neuve 123 in Brussels' historic city center, enabling us to leverage Brussels' extensive transportation network, access to international visitors through the European capital's tourism infrastructure, and maintain close proximity to Brussels' historic landmarks, European Union institutions, and major cultural attractions while serving the diverse international community that calls Brussels home. This integrated approach to location strategy ensures that we remain at the center of Brussels' retail and tourism ecosystem while maintaining deep connections to the communities and visitors we serve across diverse demographic segments and cultural backgrounds from across Europe and the global community.

Our operational programs encompass fundamental retail management, advanced customer service technologies, sustainable facility operations, and next-generation visitor experience optimization, with particular focus on technologies and services that will shape the future of urban shopping destinations, multicultural presentation, and operational efficiency in one of Europe's most competitive retail markets. We invest heavily in emerging technologies such as digital customer engagement, predictive analytics, advanced security systems, and sustainable facility management that promise to revolutionize how urban shopping centers operate, serve diverse international customers, and contribute to urban cultural life while minimizing environmental impact and maximizing visitor satisfaction in the demanding environment of Brussels' premier shopping destination.

The integration of sustainable technologies throughout our operations represents a key focus area for City2 Brussels' operational excellence efforts, where we develop advanced energy management systems, waste reduction capabilities, sustainable transportation integration, and environmental optimization technologies that improve performance while reducing operational complexity, environmental impact, and operating costs while serving the environmentally conscious expectations of Brussels' sophisticated international clientele. These sustainability capabilities enable us to accelerate service delivery cycles, improve operational efficiency, optimize resource utilization, and provide enhanced value to our visitors through more environmentally responsible shopping experiences that can adapt quickly to changing environmental requirements and sustainability expectations while maintaining the high service standards expected in one of Europe's most advanced retail markets.

City2 Brussels' commitment to operational excellence is reflected in our extensive network of partnerships with retail brands, restaurant operators, service providers, and cultural organizations throughout Brussels, Belgium, and Europe. These collaborations enable us to access cutting-edge retail technology, attract top hospitality and retail talent, participate in breakthrough developments that shape the future of urban shopping center operations, and contribute to the advancement of Brussels' retail and cultural sectors while celebrating the multicultural character that defines our city. Our partnership approach also extends to our tenant relationships, where we work collaboratively to develop optimized retail solutions that address specific customer needs while advancing the state of the art in retail excellence and customer satisfaction in one of Europe's most dynamic and diverse retail markets.

Professional Excellence: Join Brussels' Premier Urban Shopping Destination

City2 Brussels offers exceptional career opportunities for talented professionals who are passionate about urban retail excellence, multicultural customer service innovation, and creating experiences that make a positive impact on the daily lives of Brussels residents and international visitors while contributing to Belgium's reputation for hospitality excellence and cultural diversity. As Brussels' premier urban shopping destination with operations representing one of the most advanced and culturally significant retail destinations in Western Europe, we provide a dynamic, customer-focused work environment where talented individuals can develop their skills, advance their careers, and contribute to innovations that shape the future of retail excellence and Belgian hospitality while celebrating the multicultural character that defines modern Brussels. Our comprehensive compensation packages, extensive benefits, flexible work arrangements, and commitment to professional development make City2 Brussels a preferred employer for top retail, hospitality, and customer service talent throughout Belgium and Western Europe.

1. Retail Sales Associate - Fashion & Lifestyle

Key Responsibilities - Retail Sales Associate:

Provide exceptional customer service and product expertise in fashion and lifestyle retail environments serving Brussels' diverse international clientele
Assist customers with product selection, sizing, and styling recommendations for diverse cultural preferences and international fashion trends
Maintain visual merchandising standards and ensure attractive product presentation throughout the store while reflecting multicultural appeal
Process sales transactions accurately using point-of-sale systems and handle multilingual customer inquiries professionally
Support inventory management activities including stock replenishment and product organization with attention to international sizing standards
Collaborate with store management to achieve sales targets and maintain high customer satisfaction levels across diverse customer demographics

Qualifications: High school diploma or equivalent; retail sales experience preferred; excellent communication skills in French and Dutch, English highly valued; fashion knowledge and cultural sensitivity; customer service orientation; ability to work flexible hours including weekends.

2. Customer Service Representative - Information Desk

Key Responsibilities - Customer Service Representative:

Provide comprehensive information and assistance to mall visitors including directions, store information, and services in multiple languages
Handle customer inquiries, complaints, and feedback with professionalism and cultural sensitivity appropriate for Brussels' international community
Assist international visitors with language support and cultural guidance for Brussels shopping experiences and local customs
Coordinate with mall management and security for visitor safety and emergency response procedures while maintaining multilingual communication
Maintain accurate records of customer interactions and feedback for service improvement initiatives across diverse customer demographics
Support special events and promotional activities throughout the shopping center while celebrating Brussels' multicultural character

Qualifications: High school diploma or equivalent; customer service experience; fluency in French and Dutch required, English and additional European languages preferred; excellent communication and interpersonal skills; cultural awareness; problem-solving abilities.

3. Restaurant Server - EATS! Food Court

Key Responsibilities - Restaurant Server:

Provide exceptional dining service in the innovative EATS! food court serving international cuisine from Lebanon to Italy to Thailand
Take orders, serve food and beverages, and ensure customer satisfaction throughout the dining experience while accommodating cultural dietary preferences
Maintain knowledge of diverse menu items, ingredients, and preparation methods to assist customers with dietary requirements and cultural preferences
Handle payment processing and maintain accurate records of orders and customer preferences across multiple international cuisine concepts
Collaborate with kitchen staff from various cultural backgrounds to ensure timely and accurate food delivery and authentic presentation
Support food court cleanliness and hygiene standards according to Belgian food service regulations while maintaining multicultural dining atmosphere

Qualifications: Restaurant service experience preferred; knowledge of international food and beverage service; excellent communication skills in French and Dutch, English and additional languages valued; ability to work in fast-paced multicultural environment; customer service orientation; flexibility for various shifts.

4. Security Officer - Mall Operations

Key Responsibilities - Security Officer:

Ensure safety and security of mall visitors, tenants, and property through regular patrols and monitoring in Brussels' busy urban environment
Operate security systems including CCTV monitoring and access control systems while maintaining awareness of diverse customer demographics
Respond to emergency situations, incidents, and customer assistance requests professionally while providing multilingual communication support
Conduct security checks and maintain detailed incident reports and documentation according to Belgian security regulations
Collaborate with local Brussels law enforcement and emergency services when required while maintaining cultural sensitivity
Support crowd management during special events and peak shopping periods while ensuring comfortable environment for all visitors

Qualifications: Security certification or training; experience in security or law enforcement preferred; excellent observational skills; physical fitness; communication skills in French and Dutch, English valued; ability to remain calm under pressure; clean background check required.

5. Maintenance Technician - Facility Operations

Key Responsibilities - Maintenance Technician:

Perform preventive and corrective maintenance on shopping center facilities and equipment in Brussels' urban retail environment
Troubleshoot and repair HVAC systems, lighting, plumbing, and electrical systems according to Belgian building codes and standards
Maintain cleanliness and appearance of common areas, restrooms, and public spaces while ensuring accessibility for diverse visitor needs
Support tenant maintenance requests and coordinate with external service providers while maintaining multilingual communication capabilities
Conduct regular safety inspections and ensure compliance with Belgian building codes and European Union safety regulations
Maintain detailed maintenance records and equipment performance documentation while supporting sustainable operations initiatives

Qualifications: Technical certification in maintenance or related field; experience with building systems and equipment; knowledge of Belgian safety and building regulations; problem-solving skills; ability to work independently; physical ability to perform maintenance tasks; basic multilingual communication skills preferred.

6. Visual Merchandiser - Store Presentation

Key Responsibilities - Visual Merchandiser:

Create attractive and engaging product displays and store layouts to maximize sales and appeal to Brussels' diverse international clientele
Implement seasonal and promotional displays according to brand guidelines and marketing strategies while reflecting multicultural appeal
Coordinate with retail tenants to ensure consistent visual presentation throughout the shopping center while celebrating cultural diversity
Monitor and update displays regularly to maintain fresh and appealing retail environments that attract international visitors
Support new store openings and renovations with visual merchandising expertise and planning while considering cultural preferences
Analyze customer traffic patterns and shopping behavior to optimize product placement and store layouts for diverse demographic segments

Qualifications: Degree or certification in visual merchandising, design, or related field; experience in retail display and visual presentation; creativity and artistic ability; knowledge of retail marketing principles; cultural awareness; attention to detail; project management skills.

7. Housekeeping Supervisor - Facility Cleanliness

Key Responsibilities - Housekeeping Supervisor:

Supervise cleaning staff and ensure high standards of cleanliness throughout the shopping center serving Brussels' international community
Develop and implement cleaning schedules and procedures for all public and common areas while maintaining cultural sensitivity
Monitor supply inventory and coordinate with vendors for cleaning materials and equipment according to Belgian environmental standards
Train cleaning staff on proper procedures, safety protocols, and customer service standards while providing multilingual support
Conduct quality inspections and address any cleanliness issues promptly and effectively while maintaining welcoming environment
Support special event cleaning and coordinate deep cleaning projects as required while accommodating diverse cultural events

Qualifications: Experience in housekeeping or facility management; supervisory experience preferred; knowledge of cleaning procedures and safety protocols; organizational and leadership skills; attention to detail; ability to manage multiple tasks and priorities; basic multilingual communication skills.

8. Marketing Coordinator - Promotional Activities

Key Responsibilities - Marketing Coordinator:

Develop and implement marketing campaigns and promotional activities to attract customers and increase foot traffic while celebrating Brussels' multicultural character
Coordinate with retail tenants on joint marketing initiatives and promotional events that appeal to diverse international demographics
Manage social media accounts and digital marketing activities to engage with customers online while reflecting cultural diversity
Organize special events, seasonal celebrations, and cultural activities within the shopping center that celebrate Brussels' international community
Analyze marketing performance metrics and customer feedback to optimize promotional strategies across diverse customer segments
Support public relations activities and coordinate with local Brussels media for shopping center promotion while maintaining multicultural messaging

Qualifications: Degree in marketing, communications, or related field; marketing experience preferred; knowledge of digital marketing and social media; creativity and communication skills; cultural awareness; project management abilities; fluency in French and Dutch, English and additional languages valued.

9. Cashier - Food Court Operations

Key Responsibilities - Cashier:

Process customer orders and payments accurately in fast-paced EATS! food court environment serving international cuisine
Provide friendly customer service and assist customers with menu selections and dietary questions while accommodating cultural preferences
Maintain accurate cash handling procedures and reconcile daily sales transactions across multiple international cuisine concepts
Support food preparation and presentation activities during busy periods while maintaining authentic cultural food presentation
Maintain cleanliness and organization of cashier stations and food service areas according to Belgian food safety standards
Collaborate with food court management to ensure efficient operations and customer satisfaction across diverse culinary offerings

Qualifications: High school diploma or equivalent; cashier or food service experience preferred; excellent math and communication skills; ability to work in fast-paced multicultural environment; customer service orientation; reliability and punctuality; flexibility for various shifts; basic multilingual skills valued.

10. IT Support Specialist - Technology Operations

Key Responsibilities - IT Support Specialist:

Provide technical support for shopping center technology systems including POS systems, WiFi, and digital displays serving multilingual operations
Troubleshoot hardware and software issues for retail tenants and mall operations while providing multilingual technical support
Maintain and update digital signage and information displays throughout the shopping center in multiple languages
Support cybersecurity initiatives and ensure data protection compliance for customer and tenant information according to European regulations
Coordinate with external IT vendors and service providers for system maintenance and upgrades while maintaining operational continuity
Train staff on technology systems and provide ongoing technical assistance as needed while supporting multilingual operations

Qualifications: Degree or certification in information technology or computer science; experience with retail technology systems; knowledge of networking and cybersecurity; problem-solving and troubleshooting skills; communication abilities; customer service orientation; multilingual capabilities preferred.

11. Human Resources Assistant - Staff Management

Key Responsibilities - Human Resources Assistant:

Support recruitment and hiring processes for shopping center positions and tenant staffing needs while ensuring cultural diversity
Maintain employee records and assist with payroll processing and benefits administration according to Belgian labor regulations
Coordinate employee training programs and professional development activities while providing multilingual support
Handle employee relations issues and support conflict resolution and performance management across diverse cultural backgrounds
Ensure compliance with Belgian labor laws and European Union employment regulations while maintaining cultural sensitivity
Support employee engagement initiatives and workplace culture development programs that celebrate diversity and inclusion

Qualifications: Degree in human resources, business administration, or related field; HR experience preferred; knowledge of Belgian employment law; excellent communication and interpersonal skills; confidentiality and discretion; organizational abilities; multilingual capabilities highly valued.

12. Event Coordinator - Special Events

Key Responsibilities - Event Coordinator:

Plan and execute special events, seasonal celebrations, and promotional activities within the shopping center while celebrating Brussels' multicultural character
Coordinate with vendors, performers, and service providers for event logistics and execution while accommodating diverse cultural requirements
Manage event budgets and ensure cost-effective delivery of high-quality events and experiences that appeal to international audiences
Obtain necessary permits and ensure compliance with Belgian safety regulations for public events while maintaining cultural sensitivity
Promote events through various marketing channels and coordinate with media for coverage while reflecting multicultural messaging
Evaluate event success and gather feedback for continuous improvement of future events while considering diverse cultural perspectives

Qualifications: Degree in event management, marketing, or related field; event planning experience; project management skills; creativity and attention to detail; communication and negotiation abilities; cultural awareness; ability to work flexible hours including evenings and weekends; multilingual skills preferred.

13. Loss Prevention Officer - Asset Protection

Key Responsibilities - Loss Prevention Officer:

Monitor shopping center activities to prevent theft, fraud, and other security incidents while maintaining cultural sensitivity
Conduct surveillance using CCTV systems and perform undercover observations as required while respecting cultural differences
Investigate incidents and prepare detailed reports for management and law enforcement while providing multilingual communication support
Collaborate with retail tenants on loss prevention strategies and security awareness training while accommodating cultural considerations
Support emergency response procedures and coordinate with security and law enforcement agencies while maintaining professional conduct
Maintain confidentiality and professionalism in all loss prevention activities and investigations while respecting cultural diversity

Qualifications: Experience in loss prevention, security, or law enforcement; knowledge of surveillance techniques and legal procedures; excellent observational and analytical skills; discretion and integrity; communication abilities; physical fitness for surveillance activities; cultural awareness and sensitivity.

14. Financial Analyst - Operations Management

Key Responsibilities - Financial Analyst:

Analyze shopping center financial performance including revenue, expenses, and profitability metrics while considering diverse market segments
Prepare financial reports and budgets for management decision-making and strategic planning in Brussels' competitive retail market
Monitor tenant sales performance and support lease negotiations and tenant relations while analyzing diverse retail categories
Conduct market analysis and competitive research to support business development initiatives in Brussels' multicultural market
Support cost control initiatives and identify opportunities for operational efficiency improvements while maintaining service quality
Collaborate with accounting teams to ensure accurate financial reporting and compliance with Belgian and European regulations

Qualifications: Degree in finance, accounting, or business administration; financial analysis experience; knowledge of retail and real estate financial metrics; analytical and quantitative skills; proficiency with financial software and Excel; attention to detail; multilingual capabilities preferred.

15. Tenant Relations Manager - Retail Partnerships

Key Responsibilities - Tenant Relations Manager:

Manage relationships with retail tenants and support their business success within the shopping center while accommodating diverse business cultures
Coordinate tenant meetings, communications, and collaborative marketing initiatives while providing multilingual support
Address tenant concerns and facilitate solutions for operational and business challenges while maintaining cultural sensitivity
Support new tenant onboarding and ensure compliance with lease agreements and mall policies while accommodating cultural requirements
Analyze tenant performance and provide recommendations for business improvement and growth across diverse retail categories
Facilitate tenant participation in shopping center events and promotional activities while celebrating cultural diversity

Qualifications: Degree in business administration, real estate, or related field; experience in retail management or tenant relations; excellent communication and relationship management skills; problem-solving abilities; knowledge of retail operations and lease management; cultural awareness; multilingual capabilities highly valued.

16. Social Media Specialist - Digital Engagement

Key Responsibilities - Social Media Specialist:

Manage social media accounts and create engaging content to promote shopping center activities and tenants while reflecting multicultural character
Develop social media strategies to increase follower engagement and attract new customers across diverse demographic segments
Monitor online reviews and customer feedback to maintain positive brand reputation while responding in multiple languages
Coordinate with marketing team on digital campaigns and promotional content creation that celebrates Brussels' international community
Analyze social media metrics and performance to optimize content strategy and engagement across diverse cultural audiences
Support influencer partnerships and collaborate with tenants on social media initiatives while maintaining multicultural messaging

Qualifications: Degree in marketing, communications, or related field; social media marketing experience; knowledge of social media platforms and analytics tools; creativity and content creation skills; excellent writing abilities in French and Dutch, English and additional languages valued; cultural awareness; trend awareness.

17. Customer Experience Manager - Service Excellence

Key Responsibilities - Customer Experience Manager:

Develop and implement customer service standards and training programs for all shopping center staff while emphasizing cultural sensitivity
Monitor customer satisfaction through surveys, feedback systems, and direct customer interaction across diverse demographic segments
Analyze customer experience data and implement improvements to enhance visitor satisfaction while accommodating cultural preferences
Coordinate with tenants to ensure consistent service quality throughout the shopping center while maintaining multicultural appeal
Handle escalated customer complaints and ensure prompt and satisfactory resolution while providing multilingual support
Lead customer service excellence initiatives and recognize outstanding service performance while celebrating cultural diversity

Qualifications: Degree in business administration, hospitality, or related field; customer service management experience; excellent communication and leadership skills; analytical abilities; cultural sensitivity; passion for service excellence; multilingual capabilities highly valued.

18. Facilities Manager - Operations Oversight

Key Responsibilities - Facilities Manager:

Oversee all aspects of shopping center facility operations including maintenance, security, and cleanliness while serving diverse international clientele
Manage relationships with service vendors and contractors for facility maintenance and improvements while ensuring cultural accommodation
Ensure compliance with Belgian building codes, safety regulations, and European Union environmental standards while maintaining accessibility
Develop and manage facility budgets and coordinate capital improvement projects while considering diverse visitor needs
Lead emergency response planning and coordinate with local Brussels authorities for safety preparedness while maintaining multilingual communication
Support sustainability initiatives and implement energy efficiency and waste reduction programs while meeting European environmental standards

Qualifications: Degree in facilities management, engineering, or related field; facilities management experience; knowledge of building systems and Belgian regulations; leadership and project management skills; problem-solving abilities; vendor management experience; multilingual capabilities preferred.

19. Store Manager - Retail Operations

Key Responsibilities - Store Manager:

Oversee daily operations of retail stores within the shopping center and ensure optimal performance while serving Brussels' diverse international community
Manage store staff including hiring, training, scheduling, and performance evaluation while promoting cultural diversity and inclusion
Develop and implement sales strategies to achieve revenue targets and maximize profitability while appealing to diverse customer segments
Maintain inventory levels and coordinate with suppliers for product ordering and delivery while considering international sizing and preferences
Ensure compliance with company policies, Belgian safety regulations, and customer service standards while maintaining cultural sensitivity
Analyze sales data and customer feedback to identify improvement opportunities and business growth while serving diverse demographic segments

Qualifications: Degree in business administration, retail management, or related field; retail management experience; leadership and team management skills; sales and marketing knowledge; analytical abilities; customer service orientation; cultural awareness; multilingual capabilities highly valued.

20. Parking Attendant - Customer Service

Key Responsibilities - Parking Attendant:

Assist customers with parking guidance and provide information about parking facilities and rates while offering multilingual support
Monitor parking areas to ensure proper vehicle placement and compliance with parking regulations while maintaining welcoming atmosphere
Handle parking payment systems and assist customers with payment processing while accommodating diverse payment preferences
Maintain cleanliness and organization of parking facilities and report maintenance issues while ensuring accessibility for all visitors
Provide customer service and assistance for parking-related inquiries and concerns while offering multilingual communication
Support security activities by monitoring parking areas and reporting suspicious activities while maintaining cultural sensitivity

Qualifications: High school diploma or equivalent; customer service experience preferred; excellent communication skills in French and Dutch, English and additional languages valued; physical ability to work outdoors; reliability and punctuality; basic math skills for payment processing; cultural awareness.

21. Food Service Supervisor - Restaurant Operations

Key Responsibilities - Food Service Supervisor:

Supervise food service operations in EATS! food court establishments serving international cuisine from Lebanon to Italy to Thailand
Ensure compliance with Belgian food safety regulations and maintain high standards of hygiene and cleanliness across diverse culinary operations
Train and manage food service staff including scheduling, performance evaluation, and development while supporting multicultural teams
Monitor food quality, presentation, and customer satisfaction in all food service operations while maintaining authentic cultural food presentation
Coordinate with restaurant managers and vendors for supply ordering and inventory management across diverse international cuisine concepts
Handle customer complaints and ensure prompt resolution of food service issues while accommodating cultural dietary preferences and requirements

Qualifications: Experience in food service management or supervision; knowledge of Belgian food safety regulations and hygiene standards; leadership and team management skills; customer service orientation; ability to work in fast-paced multicultural environment; flexibility for various shifts; cultural awareness and sensitivity.

22. Administrative Coordinator - Operations Support

Key Responsibilities - Administrative Coordinator:

Provide comprehensive administrative support for shopping center management and operations while supporting multilingual communications
Coordinate meetings, appointments, and communications between management, tenants, and service providers while accommodating cultural requirements
Maintain accurate records and documentation for operational activities, contracts, and compliance with Belgian and European regulations
Support budget preparation and financial reporting activities for management decision-making while analyzing diverse market segments
Handle correspondence, phone calls, and customer inquiries with professionalism and efficiency while providing multilingual support
Assist with special projects and initiatives to support shopping center operations and development while celebrating cultural diversity

Qualifications: Degree in business administration, office management, or related field; administrative experience preferred; excellent organizational and communication skills; proficiency with office software and database systems; attention to detail; multitasking abilities; multilingual capabilities highly valued.

23. Digital Marketing Specialist - Online Engagement

Key Responsibilities - Digital Marketing Specialist:

Develop and implement comprehensive digital marketing strategies to promote City2 Brussels across multiple online platforms while reflecting multicultural character
Create engaging digital content including website updates, email campaigns, and online advertisements that appeal to Brussels' diverse international community
Manage online customer engagement and respond to digital inquiries while providing multilingual support and cultural sensitivity
Analyze digital marketing performance metrics and optimize campaigns to reach diverse demographic segments and international visitors
Coordinate with retail tenants on digital marketing initiatives and online promotional activities while maintaining consistent multicultural messaging
Support e-commerce initiatives and digital customer service programs while ensuring accessibility and cultural accommodation across all digital platforms

Qualifications: Degree in digital marketing, communications, or related field; digital marketing experience; knowledge of online marketing platforms and analytics tools; creativity and technical skills; excellent writing abilities in French and Dutch, English and additional languages highly valued; cultural awareness; trend awareness and adaptability.

Why Choose a Career with City2 Brussels

Joining City2 Brussels means becoming part of Belgium's premier urban shopping destination that shapes the future of retail excellence while making a positive impact on the daily lives of residents and visitors to Europe's vibrant capital city. Our employees enjoy competitive compensation packages, comprehensive benefits, flexible work arrangements, and exceptional opportunities for professional development and career advancement within Brussels' dynamic retail and hospitality sectors while celebrating the multicultural character that defines our city. We provide continuous training programs, mentoring opportunities, and clear pathways for career progression within our organization and extensive network of retail and hospitality partnerships throughout Belgium and Western Europe.

As Brussels' premier urban shopping destination with operations representing one of the most advanced and culturally significant retail destinations in Western Europe, City2 Brussels offers unparalleled opportunities to work in a multicultural retail environment, collaborate with international brands and local Belgian businesses, and develop expertise in retail excellence and Belgian hospitality that are highly valued throughout the industry while celebrating the diversity that makes Brussels unique. Our commitment to service excellence, cultural authenticity, and employee development creates a workplace culture that values both individual achievement and collective contribution to creating exceptional shopping and dining experiences while supporting Brussels' reputation as a world-class destination that welcomes visitors from across the global community.

To apply for these exciting career opportunities, please submit your comprehensive application including resume, cover letter, and relevant qualifications to: 

secretariat@city2.be. 

Please specify the position you are applying for and include information about your background, career goals, and interest in contributing to City2 Brussels' mission of creating exceptional retail and hospitality experiences through Belgian service excellence while celebrating the multicultural character that defines modern Brussels. Join City2 Brussels and become part of our team of professionals who are defining the future of urban retail excellence while building rewarding careers in one of Europe's most dynamic and culturally diverse shopping destinations.