Join The Palms Shopping Centre - Exciting Career Opportunities in Christchurch
Essential Position Information
| Positions Available: | 15 Retail, Service, and Operations Positions |
| Company: | The Palms Shopping Centre - A Premier Christchurch Destination |
| Working Schedule: | Full-time, Part-time, and Casual roles available |
| Location: | 18 Marshlands Road, Shirley, Christchurch, New Zealand |
| Contract Type: | Permanent and fixed-term positions with growth potential |
| Educational Requirements: | Varies by position - Emphasis on experience and customer service skills |
| Experience Level: | From entry-level to experienced professionals |
| Language Requirements: | English proficiency required |
| Target Candidates: | New Zealand citizens, residents, and valid work visa holders |
| Application Deadline: | Ongoing recruitment - Apply now to join our team |
The Palms Shopping Centre: The Heart of the Christchurch Community
Nestled in the vibrant suburb of Shirley, just a short drive from the heart of Christchurch, The Palms Shopping Centre stands as a cornerstone of the local community, offering a unique and welcoming destination for shopping, dining, and entertainment. For decades, The Palms has been more than just a collection of stores; it is a gathering place, a social hub, and a familiar landmark that has grown and evolved alongside the community it serves. With its modern design, spacious interiors, and a carefully curated mix of over 95 specialty stores, The Palms provides a comprehensive and enjoyable experience for visitors of all ages. From leading national brands to unique local boutiques, the centre offers a diverse retail landscape that caters to every taste and need, making it the preferred shopping destination for families, fashion enthusiasts, and everyday shoppers in Christchurch's eastern suburbs.
The centre’s commitment to providing a complete and convenient experience is evident in its anchor tenants, which include the popular department store Farmers, a full-service Countdown supermarket for all your grocery needs, and the state-of-the-art Reading Cinemas, offering the latest blockbuster films in a comfortable and modern setting. This powerful combination of retail, grocery, and entertainment ensures that The Palms is a one-stop destination where visitors can accomplish their daily errands, enjoy a leisurely day of shopping, or spend quality time with family and friends. The addition of three major restaurants, six banks, and a post office further enhances the convenience, creating a self-contained ecosystem that meets the practical needs of the community while providing a pleasant and engaging environment.
Beyond its retail offerings, The Palms is deeply committed to fostering a sense of community and connection. The centre regularly hosts a variety of events and activities designed to bring people together, from the beloved weekly “Playtime” for young children to the “Palms Walkers” senior walking group, which promotes health and social interaction among older residents. Seasonal celebrations, community art projects like the vibrant wall mural created in collaboration with The Shirley Village Project, and the annual Christmas Market all contribute to a lively and inclusive atmosphere. These initiatives reflect a genuine understanding of the centre's role as a community hub and a commitment to creating a space where people feel a sense of belonging. This community-first approach is a key differentiator for The Palms, setting it apart from other shopping centres and creating a loyal and engaged customer base.
The physical environment of The Palms is designed to be both functional and aesthetically pleasing. Its spacious, light-filled corridors, comfortable seating areas, and modern architectural elements create a welcoming and relaxed atmosphere. The centre is designed for easy navigation, with a clear layout and helpful directories ensuring a stress-free shopping experience. Accessibility is a top priority, with ample parking, parent rooms, and facilities for people with disabilities, ensuring that everyone can enjoy what The Palms has to offer. The recent renovations and continuous upkeep reflect a commitment to maintaining a high-quality environment that is clean, safe, and enjoyable for all visitors. This focus on the customer experience is a testament to the management's dedication to excellence and its desire to create a truly premier shopping destination.
Working at The Palms means becoming part of a dynamic and supportive team that is passionate about customer service and community engagement. The centre’s management fosters a collaborative and positive work environment where employees are valued and encouraged to grow. With a wide range of employment opportunities across retail, hospitality, operations, and management, The Palms offers a diverse array of career paths for individuals with different skills and aspirations. Whether you are an experienced retail professional or just starting your career, The Palms provides a platform for professional development and a chance to be part of a team that is dedicated to making a positive impact on the local community. Joining The Palms is not just a job; it is an opportunity to contribute to a thriving community hub and to build a rewarding career in a dynamic and exciting industry.
Exciting Career Opportunities: 15 Diverse Positions
The Palms Shopping Centre is a bustling hub of activity, and we are looking for passionate and dedicated individuals to join our team. We offer a wide range of roles across various departments, providing excellent opportunities for career growth in a supportive and dynamic environment. If you are committed to providing outstanding customer experiences, we invite you to explore the diverse positions available.
1. Retail Store Manager
Position Overview: Lead and inspire a team of retail associates to achieve sales targets and deliver exceptional customer service within one of our flagship stores.
Key Responsibilities - Retail Store Manager:
Drive store sales and profitability through effective team management, strategic merchandising, and superior customer service. Recruit, train, and develop a high-performing team, fostering a positive and motivating work environment. Manage inventory levels, oversee stock control, and ensure the store is visually appealing and well-maintained. Implement marketing promotions and in-store events to attract customers and enhance the brand image. Analyze sales data and market trends to identify opportunities for growth and improvement. Ensure compliance with all company policies, procedures, and health and safety standards.
Required Qualifications: Proven experience in retail management, strong leadership and communication skills, excellent business acumen, and a passion for delivering outstanding customer experiences.
2. Customer Service Representative
Position Overview: Be the friendly face of The Palms, assisting visitors with inquiries, providing information, and ensuring a positive and memorable experience for every guest.
Key Responsibilities - Customer Service Representative:
Welcome visitors to the shopping centre and provide information on stores, services, events, and promotions. Handle customer inquiries and resolve complaints in a professional and timely manner. Manage the customer service desk, including gift card sales, lost and found services, and equipment rentals. Assist with the coordination of mall events and promotions, providing support to the marketing team. Maintain a clean and organized customer service area, ensuring all informational materials are up-to-date. Gather customer feedback to help improve services and the overall shopping experience.
Required Qualifications: Previous experience in a customer-facing role, excellent interpersonal and communication skills, a positive and helpful attitude, and the ability to work in a fast-paced environment.
3. Security Officer
Position Overview: Ensure the safety and security of all customers, tenants, and staff by patrolling the centre, monitoring surveillance systems, and responding to incidents.
Key Responsibilities - Security Officer:
Conduct regular patrols of the shopping centre, including parking areas, to deter criminal activity and ensure a safe environment. Monitor CCTV cameras and alarm systems, responding promptly to any security alerts or incidents. Provide assistance to customers and tenants, including giving directions and helping with lost property. Write detailed incident reports and maintain accurate records of all security-related activities. Collaborate with local law enforcement and emergency services when required. Enforce mall policies and procedures to maintain order and ensure a pleasant atmosphere for all visitors.
Required Qualifications: A valid security license (COA), first aid certification, strong observational and problem-solving skills, and the ability to remain calm under pressure.
4. Maintenance Technician
Position Overview: Keep The Palms looking its best by performing a variety of maintenance and repair tasks throughout the centre, ensuring a clean, safe, and functional environment.
Key Responsibilities - Maintenance Technician:
Perform routine maintenance and repairs on building systems, including plumbing, electrical, and HVAC. Conduct regular inspections of the facility to identify and address any maintenance issues. Respond to maintenance requests from tenants and management in a timely and efficient manner. Carry out general repairs, such as painting, carpentry, and minor construction work. Ensure all work is completed in compliance with health and safety regulations. Maintain accurate records of all maintenance activities and assist with the management of maintenance supplies.
Required Qualifications: Proven experience in a maintenance or trades role, strong technical skills in one or more areas (e.g., electrical, plumbing), good problem-solving abilities, and a proactive approach to work.
5. Marketing Coordinator
Position Overview: Develop and execute innovative marketing campaigns and events to drive foot traffic, increase sales, and enhance the brand image of The Palms Shopping Centre.
Key Responsibilities - Marketing Coordinator:
Assist in the development and implementation of the annual marketing plan and budget. Plan and execute a calendar of events, promotions, and community initiatives. Manage the centre's social media channels, creating engaging content and interacting with the online community. Liaise with retailers to support their marketing efforts and promote their offerings. Coordinate the production of marketing materials, including digital and print advertising. Analyze the effectiveness of marketing campaigns and provide regular reports to management.
Required Qualifications: A degree in marketing or a related field, experience in a marketing role (preferably in retail or property), strong creative and organizational skills, and proficiency in digital marketing.
6. Visual Merchandiser
Position Overview: Create stunning visual displays and ensure a high standard of presentation throughout the common areas of the mall and within key retail stores.
Key Responsibilities - Visual Merchandiser:
Design and implement compelling visual displays for seasonal campaigns, promotions, and events in the mall's common areas. Work with individual retailers to provide guidance and support on their in-store visual merchandising. Source props and materials for displays while adhering to budget constraints. Ensure all displays are well-maintained and updated regularly. Stay current with industry trends in visual merchandising and retail design. Collaborate with the marketing team to ensure visual presentation aligns with overall campaign themes.
Required Qualifications: Proven experience in visual merchandising, a strong creative flair and eye for detail, excellent organizational skills, and the ability to work both independently and as part of a team.
7. Food Court Supervisor
Position Overview: Oversee the daily operations of the bustling food court, ensuring a clean, safe, and enjoyable dining experience for all customers.
Key Responsibilities - Food Court Supervisor:
Supervise the cleaning and maintenance of the food court seating area, ensuring high standards of hygiene are maintained. Liaise with food court tenants to address any operational issues and ensure compliance with mall regulations. Monitor customer flow and manage seating arrangements during peak hours. Handle customer feedback and resolve any issues related to the food court experience. Coordinate with the maintenance and security teams to ensure a safe and pleasant environment. Assist with the implementation of promotions and events within the food court.
Required Qualifications: Experience in a supervisory role, preferably in a food and beverage or hospitality environment. Strong leadership and communication skills, a focus on cleanliness and hygiene, and the ability to work in a fast-paced setting.
8. Cleaning Operative
Position Overview: Play a vital role in maintaining the high standards of cleanliness and presentation that The Palms is known for.
Key Responsibilities - Cleaning Operative:
Perform a range of cleaning duties throughout the shopping centre, including sweeping, mopping, vacuuming, and waste removal. Ensure restrooms are kept clean, stocked, and hygienic at all times. Operate cleaning machinery and equipment in a safe and efficient manner. Respond to cleaning requests and spills promptly and effectively. Adhere to all health and safety procedures and use cleaning chemicals correctly. Work as part of a team to ensure the entire centre is presented to the highest standard.
Required Qualifications: Previous cleaning experience is an advantage but not essential. A strong work ethic, attention to detail, and the ability to work effectively both independently and as part of a team.
9. Events Assistant
Position Overview: Support the marketing team in the planning and execution of a wide range of exciting events and promotions at The Palms.
Key Responsibilities - Events Assistant:
Assist with the logistical planning and on-the-day execution of mall events, including school holiday programs, seasonal celebrations, and community activities. Liaise with suppliers, entertainers, and event partners. Help set up and pack down event infrastructure. Provide support to the marketing team with promotional activities and social media coverage of events. Interact with the public during events to ensure a positive and engaging experience for all attendees. Assist with post-event evaluation and reporting.
Required Qualifications: A passion for events, strong organizational and time-management skills, excellent communication skills, and a willingness to work flexible hours, including weekends.
10. Leasing Executive
Position Overview: Proactively seek out new and exciting retailers to join The Palms, managing the leasing process from inquiry to store opening.
Key Responsibilities - Leasing Executive:
Identify and target potential new retailers that align with the centre's tenancy mix strategy. Build and maintain relationships with national and local retailers. Negotiate lease terms and conditions with prospective tenants. Prepare leasing documentation and manage the approval process. Work with new tenants to coordinate their fit-out and store opening process. Keep abreast of retail market trends and competitor activity. Assist with the management of existing tenant relationships and lease renewals.
Required Qualifications: Proven experience in retail leasing or property management, strong negotiation and sales skills, an extensive network of retail contacts, and a thorough understanding of the retail property market.
11. Digital Marketing Specialist
Position Overview: Drive the centre's online presence, managing all digital marketing channels to engage customers and support retailers.
Key Responsibilities - Digital Marketing Specialist:
Develop and implement the centre's digital marketing strategy across all platforms, including the website, social media, and email marketing. Create and curate engaging content for all digital channels. Manage the centre's social media accounts, including community management and advertising campaigns. Optimize the centre's website for search engines (SEO) and user experience. Analyze and report on the performance of all digital marketing activities. Work with retailers to promote their products and offers through digital channels.
Required Qualifications: A degree in marketing or a related field, proven experience in a digital marketing role, expertise in SEO, SEM, social media, and email marketing, and strong analytical skills.
12. Operations Assistant
Position Overview: Provide administrative and operational support to the Operations Manager, helping to ensure the smooth and efficient running of the shopping centre.
Key Responsibilities - Operations Assistant:
Assist with the coordination of maintenance, security, and cleaning services. Manage contractor compliance and maintain records of all operational activities. Assist with the preparation of budgets and financial reports for the operations department. Handle administrative tasks, such as processing invoices and managing correspondence. Liaise with tenants regarding operational matters. Assist with the implementation of health and safety procedures and emergency response plans.
Required Qualifications: Strong administrative and organizational skills, proficiency in Microsoft Office, excellent communication skills, and the ability to multitask and prioritize effectively.
13. Barista
Position Overview: Craft delicious coffees and provide friendly service at one of the popular cafes within The Palms, contributing to the centre's vibrant atmosphere.
Key Responsibilities - Barista:
Prepare and serve a variety of hot and cold beverages, including espresso-based coffees, teas, and specialty drinks. Take customer orders and handle payments. Maintain a clean and organized work area, including cleaning coffee machines and equipment. Provide friendly and efficient customer service, creating a welcoming atmosphere for guests. Assist with food preparation and service as required. Adhere to all health and safety and food hygiene standards.
Required Qualifications: Previous experience as a barista, excellent coffee-making skills, a passion for customer service, and the ability to work quickly and efficiently in a busy environment.
14. Stockroom Associate
Position Overview: Play a crucial behind-the-scenes role by managing the flow of stock for one of our busy retail stores, ensuring the sales floor is always well-stocked.
Key Responsibilities - Stockroom Associate:
Receive and process incoming stock deliveries. Organize and maintain the stockroom, ensuring it is clean, tidy, and easy to navigate. Prepare stock for the sales floor, including pricing, tagging, and steaming garments. Assist with regular stocktakes and inventory management. Fulfill online orders and prepare them for dispatch. Work closely with the sales team to ensure they have the stock they need to meet customer demand. Adhere to all health and safety procedures in the stockroom.
Required Qualifications: Previous experience in a stockroom or warehouse role is preferred. Strong organizational skills, attention to detail, and the ability to work efficiently and methodically.
15. Sales Associate
Position Overview: Provide a friendly and helpful shopping experience for customers, driving sales and representing one of the fantastic brands at The Palms.
Key Responsibilities - Sales Associate:
Welcome customers to the store and provide assistance with their shopping needs. Develop a strong knowledge of the store's products and be able to advise customers on features and benefits. Process sales transactions accurately and efficiently. Assist with maintaining the visual presentation of the store, including restocking shelves and tidying displays. Help to achieve individual and team sales targets. Provide a high level of customer service, building rapport with customers and encouraging repeat business.
Required Qualifications: A passion for retail and customer service, excellent communication and interpersonal skills, a positive and enthusiastic attitude, and a willingness to learn.
To apply for any of these positions, please send your CV and a cover letter to: careers@gmodeling.com
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